Datacenter Administrator

Hiring Requirement Form

1. Basic Position Details

• Position Title: Data Center Administrator
• Department/Vertical: IT
• Location: Mumbai
• Reporting To (Designation): ACM

2. Candidate Profile Requirements

A. Mandatory Criteria

• Education Qualification: Full-Time MCA, B.E. / B.Tech / B.Sc. in Computer Science / Information Technology / Electronics or equivalent qualification with minimum 60% aggregate from a recognized university. Distance Learning and Correspondence degrees will not be considered.
• Minimum % Required: 60%
• Minimum Experience Required: 4+ years
• Relevant Industry/Domain Experience: BFSI (preferred)
• Data Center Experience: Hands-on experience in enterprise Data Center operations and administration.
• Production Support Experience: Experience supporting production infrastructure and business-critical applications.
• DR Experience: Experience supporting Disaster Recovery infrastructure, DR drills and failover/recovery activities.

B. Preferred Criteria

• Preferred Skills:

• Hands-on experience in enterprise Data Center infrastructure administration.

• Experience with VMware vSphere/ESXi and/or Nutanix AHV.

• Strong knowledge of Windows Server and Linux/RHEL environments.

• Experience with enterprise backup and restoration solutions.

• Knowledge of SAN/NAS and enterprise storage environments.

• Experience with Disaster Recovery, backup replication, failover and restoration procedures.

• Understanding of RPO/RTO and Business Continuity requirements.

• Experience with infrastructure monitoring and centralized logging platforms.

• Knowledge of infrastructure security, server hardening, vulnerability remediation and patch management.

• Experience with PowerShell and/or Bash scripting.

• Exposure to Terraform and/or Ansible will be an advantage.

• Knowledge of capacity planning, infrastructure lifecycle management and resource optimization.

• Experience coordinating with OEMs, Cloud Service Providers, Data Center/Colocation providers and Managed Service Providers.

• Experience working under Incident, Problem and Change Management processes.\

• Certifications (if any): Any of the below

• Microsoft Certified: Azure Administrator (AZ-104)

• VMware VCP-DCV

• Nutanix NCA / NCP

• RHCSA or relevant Linux certification

• ITIL v4 Foundation

• Terraform Associate

• Languages Required: English; Hindi

3. Interview & Selection Process

• Any Skill Test / Assessments Needed: Yes
• Interview (Online / In-person): In Person

Any Other Important Instructions

• Candidate should have hands-on enterprise Data Center administration experience and should not be limited to monitoring or coordination activities.
• Candidate should have practical experience managing physical/virtual server infrastructure and virtualization platforms .
• Candidate should understand the relationship between Data Center, Virtualization, Storage, Network, Security, Backup, DR and Application infrastructure .
• Candidate should have practical experience in production infrastructure support and handling critical incidents.
• Candidate should have experience participating in Disaster Recovery drills, failover activities and recovery validation .
• Candidate should be familiar with RPO/RTO, Business Continuity and high-availability concepts .
• Candidate should be comfortable working with Infrastructure, Network, Security, Database, Application and Vendor teams.
• Candidate should be willing to participate in 24×7 production support, rotational shifts and on-call support , as required.
• Candidate should have good analytical, troubleshooting, communication and documentation skills.
• Experience in a BFSI/regulated environment with exposure to IT/security audits will be preferred.

4. Roles & Responsibilities

1. Data Center & Infrastructure Administration: Administer and support enterprise physical and virtual server infrastructure across Primary Data Center, Disaster Recovery Data Center and other IT environments, ensuring availability, performance and operational reliability.
2. Virtualization & Hypervisor Management: Provision, configure, monitor and maintain virtual machines, clusters, resource allocation and virtualization infrastructure using VMware vSphere/ESXi, Nutanix AHV or equivalent platforms.
3. Hybrid Infrastructure Management: Support integration and operational management of on-premises Data Center and Cloud infrastructure, including secure connectivity, resource management and workload movement where applicable.
4. Backup & Storage Administration: Monitor and support enterprise backup, storage, replication and restoration activities. Ensure backup operations are completed as per defined policies and support periodic restoration testing.
5. Disaster Recovery & Business Continuity: Support DR infrastructure and participate in scheduled Disaster Recovery drills, failover/fallback activities and recovery validation. Provide infrastructure support to achieve defined RPO/RTO requirements.
6. Infrastructure Monitoring & Capacity Management: Monitor infrastructure availability, performance, resource utilization and capacity across Data Center and Cloud environments. Identify capacity constraints and provide inputs for infrastructure planning and optimization.
7. Security, Patching & Hardening: Implement and maintain server and infrastructure security controls including OS/hypervisor hardening, security baselines, patch management, vulnerability remediation, access controls and secure configuration.
8. Incident & Problem Management: Troubleshoot infrastructure incidents relating to servers, virtualization, cloud resources, storage, backup, operating systems and related infrastructure components. Perform root-cause analysis and support corrective and preventive actions.
9. Change & Release Management: Plan and implement infrastructure changes through established Change Management and CAB processes, including impact assessment, implementation, validation and rollback planning.
10. Infrastructure Automation: Develop and maintain automation scripts and infrastructure configuration using PowerShell, Bash, Terraform, Ansible or equivalent technologies to improve operational efficiency.
11. Network & Security Coordination: Coordinate with Network and Security teams for firewall, routing, DNS, load balancing, VPN, cloud connectivity and other infrastructure dependencies.
12. Vendor & Service Provider Management: Coordinate with OEMs, cloud service providers, Data Center/Colocation providers and managed service providers for infrastructure incidents, support escalations, hardware replacement, upgrades and service delivery.
13. Audit & Compliance Support: Maintain infrastructure inventories, configuration records, access records, change records, backup reports, DR evidence and other required documentation for internal, external, information-security and regulatory audits.
14. Documentation & Operational Readiness: Maintain infrastructure architecture documents, SOPs, operational runbooks, DR procedures, configuration documents, asset inventories and knowledge base documentation.
15. Infrastructure Lifecycle Management: Support infrastructure upgrades, technology refresh, capacity expansion, hardware/software lifecycle management and decommissioning activities in accordance with approved plans.
16. Production & DR Support: Participate in critical production incidents, scheduled maintenance activities, DR exercises and rotational/on-call support to maintain continuity of critical IT services.