Datacenter Field Operations Technician

Role: Datacenter Field Operations Technician

Location: New Albany, Ohio (Onsite)

Duration: 12+ months

Coverage

• 24×7 across three 8-hour shifts. Assignment may include any of: Day
• (07:00–15:00 ET) · Swing (15:00–23:00 ET) · Graveyard (23:00–07:00 ET).
• Shift differentials apply for Swing and Graveyard shifts per company policy.
• Rotating shifts (Days/Nights) with on-call requirements
• Extended shift capability during surge/ramp periods

We are looking for an experienced Datacenter Field Operations Technician with strong hands-on expertise in fiber optics, structured cabling, network hardware installation, and data center operations.

🔹 Key Skills Required:

• Expert in Fiber Optics & Structured Cabling (Cat6A, OM4, OS2, MPO/MTP)
• Fiber Splicing, Termination, OTDR Testing & Connector Inspection
• Rack & Stack, Cable Management & Rack Deployment
• Network Switches, Routers, Line Cards & Optics Installation
• Physical Layer Troubleshooting and Circuit QA/QC Testing
• Testing Tools: OTDR, Optical Power Meter, VFL & Cable Certifiers
• Break/Fix, Hardware Replacement & ESD Compliance
• Ticketing Systems, Asset Management & Safety Procedures

✅ Experience: 2–8 years in data center cabling, network hardware installation, or telecommunications.

⭐ Preferred: BICSI certification, OSHA 10/30, hyperscale data center experience, and liquid-cooled rack systems (AALC).

Experience

• 2–5 years of experience in data center cabling, network hardware installation, or telecommunications
• Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
• Experience with large-scale rack deployment projects (50+ racks)
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
• Experience working with liquid-cooled rack systems (AALC) preferred
• Experience with barcode scanning and asset management workflows preferred

Physical Requirements

• Ability to lift 50+ lbs repeatedly
• Comfortable working at height (personnel lifts, ladders) and in confined spaces, hot aisles, and active electrical environments with appropriate PPE
• Ability to work in warm environments (data halls, 75–85°F)
• Standing/walking for 10–12-hour shifts
• Fine motor skills for connector cleaning and optics handling
• Ability to wear required PPE for extended periods