Datacenter Technician

About the Role

Support a global hyperscaler at a major US data-center campus in New Albany, OH. This hands-on break-fix role covers physical-layer network troubleshooting, preventive/corrective maintenance, and close partnership with provisioning crews to keep AI-infrastructure builds on track — as part of a 24×7 on-site team.

What You'll Do

• Execute rack turn-up/turn-down: receiving, rack/stack, cabling, energization, and decommissioning
• Install and dress front-end (fabric) and back-end (spine/aggregation) network cabling
• Perform circuit QA/QC: loopback testing, OTDR/power meter/VFL fiber testing, fiber cleaning, as-built audits
• Diagnose and repair failed copper/fiber circuits; replace switches, line cards, and optics per MOP and SLA priority (P0–P7)
• Conduct preventive maintenance and fiber cleaning campaigns across data halls
• Follow LOTO and ESD procedures; maintain full PPE compliance
• Coordinate with Provisioning, Facility Ops, PMs, and supply-chain teams

Requirements

• 2+ years in data center cabling, network hardware installation, or telecom
• Expert-level copper/fiber cabling (Cat6A, OM4, OS2, MPO/MTP); OTDR, power meter, VFL testing
• Experience with large-scale rack deployments (50+ racks); hyperscale/enterprise environment familiarity
• Comfortable lifting 50+ lbs, working at height/in confined spaces, and standing for 10–12 hr shifts in warm data halls (75–85°F)

Preferred: BICSI certification, OSHA 10/30, AALC liquid-cooling experience, DCIM/ticketing tool familiarity

Schedule:

24×7 coverage across Day (07:00–15:00 ET), Swing (15:00–23:00 ET), and Graveyard (23:00–07:00 ET) shifts. 5 days on / 2 off, 40 hrs/week. Shift differentials apply for Swing/Graveyard. Occasional on-call for emergency response.