Datacenter Technician

Title: Datacenter Technician

Location: Dallas, TX | Ashburn, VA | Phoenix, AZ

100% Onsite

Direct Hire

Compensation: TBD

Overview

This position focuses on the installation, maintenance, troubleshooting, and support of servers, networking equipment, storage systems, and other critical data center infrastructure. Responsibilities include hardware deployments, rack and stack installations, equipment repairs, structured cabling, and day-to-day technical operations.

Ideal candidates must have hands-on experience supporting IT hardware in data centers. The role requires strong troubleshooting skills, attention to detail, and the ability to work effectively in a fast-paced, mission-critical environment.

Responsibilities

• Install, configure, test, maintain, and troubleshoot servers, storage systems, networking equipment, and related data center hardware.
• Perform rack and stack installations, hardware deployments, equipment upgrades, and decommissioning activities.
• Diagnose hardware failures and replace faulty components, including hard drives, memory, power supplies, and other server components.
• Install, organize, label, test, and troubleshoot copper and fiber optic cabling.
• Perform basic network and system troubleshooting, including connectivity issues and hardware-related incidents.
• Provide remote hands support to engineering and operations teams for hardware troubleshooting, equipment resets, and maintenance activities.
• Monitor equipment performance, respond to incidents, and escalate complex technical issues when necessary.
• Perform post-installation quality checks to ensure equipment, cabling, labeling, and connections meet established standards.
• Maintain accurate records of equipment installations, repairs, maintenance activities, incidents, and asset inventory.
• Support hardware refreshes, infrastructure upgrades, capacity expansions, and other data center projects.
• Collaborate with local and remote engineering, networking, and operations teams to resolve technical issues.
• Follow established safety, security, change management, and operational procedures.

Required Skills, Experience & Education

• Associate degree, bachelor's degree, or technical training in Information Technology or a related field preferred.
• 3+ years of experience supporting IT hardware, or server infrastructure in colocation data center environments ( MUST ).
• Hands-on experience installing, maintaining, or troubleshooting servers, storage systems, or networking equipment.
• Working knowledge of computer hardware components, including processors, memory, hard drives, power supplies, and network interfaces.
• Experience with rack and stack installations, hardware replacements, equipment upgrades, and troubleshooting.
• Familiarity with structured cabling, including copper and fiber optic connections, patch panels, and cable management.
• Basic understanding of networking concepts, including TCP/IP, Ethernet, switches, and network connectivity.
• Ability to diagnose hardware issues, follow technical procedures, and resolve problems efficiently.
• Familiarity with ticketing systems, asset management, and technical documentation.
• Strong problem-solving, organizational, and communication skills.
• Ability to work independently and collaborate with technical teams.
• Ability to work onsite and support shifts, including evenings, nights, weekends, or holidays as required.

Preferred Qualifications

• CompTIA A+, Network+, Server+, Cisco CCNA, or equivalent technical certifications.
• Experience supporting Dell, HPE, Cisco, or other enterprise server and networking hardware.
• Familiarity with Linux or Windows Server environments.
• Experience with GPU servers, high-performance computing infrastructure, or liquid cooling technologies.
• Basic understanding of data center power distribution, UPS systems, cooling, and environmental monitoring.
• Familiarity with Data Center Infrastructure Management (DCIM) tools and ITIL practices.