Datacentre Field Operations Technician

K&K Global Talent Solutions Inc is an international recruiting agency that has been providing technical resources in the USA region since 1993.

This position is with one of our clients in the USA , who is actively hiring candidates to expand their teams.

Role: Datacentre Technician

Employment type: Contract

Technology: Data Center

Location: New Albany, OH (Onsite)

Job Description-

We are hiring Datacentre Field Operations Technicians to support a global hyperscaler at a major US data-center campus in New Albany, Ohio. This is a hands-on troubleshooting and break-fix role — diagnosing and repairing physical-layer network issues, executing preventive and corrective maintenance, and partnering closely with

provisioning crews to keep AI-infrastructure builds and operations on track. You will be part of a 24×7 on-site team working shoulder-to-shoulder with engineering, facility, and supply-chain partners.

Technical Skills:

Requirement

Structured Cabling

Expert-level copper and fiber optic cable installation (Cat6A, OM4, OS2, MPO/MTP)

Fiber Optics

Splicing, termination, OTDR testing, cleaning, connector inspection (microscope)

Rack & Stack

Data center rack installation, cable management, labeling standards

Hardware Handling

Network switch/router installation, line card insertion, optics installation (ESD compliance)

Testing Tools

OTDR, optical power meter, VFL, loopback adapters, cable certifiers

Physical Layer Troubleshooting

Identify and resolve connectivity issues at Layer 1 (light levels, fiber breaks, bad connectors)

Ticketing Systems

Ability to use workflow management tools for ticket tracking and closure

Liquid Cooling Systems

Familiarity with AALC rack systems, hose connections, valve operations (preferred)

Experience

• 2–5 years of experience in data center cabling, network hardware installation, or telecommunications
• Hands-on experience with fiber optic installation and testing in enterprise/hyperscale environments
• Experience with large-scale rack deployment projects (50+ racks)
• Familiarity with data center environments (hot/cold aisle, raised floor, overhead cable tray)
• Experience working with liquid-cooled rack systems (AALC) preferred
• Experience with barcode scanning and asset management workflows preferred

Preferred Qualifications:

• BICSI certification (Installer, Technician) or equivalent
• OSHA 10/30 certification
• Experience in hyperscale data-center environments — multi-tenant or campus-scale
• Familiarity with DCIM and ticketing tools used for asset, fault, and maintenance tracking
• Background in either telecom carrier ops or large enterprise network repair

Core Responsibilities:

1. Rack Activity Services

• Execute rack turn-up activities: rack receiving, unpacking, rack/stack, cabling, energization
• Perform network cable installation for compute racks including:

◦ Front-end (FE) cabling to fabric switches

◦ Back-end (BE) cabling to spine/aggregation switches

◦ Goalpost cable routing and dressing

• Execute rack turn-down and decommissioning
• Support rack redeployment and relocation activities
• Process pre-integrated rack receiving, inspection, and final connectivity
• Use Ticketing Platform for workflow management and ticket closure via Action Mode
• Support Air Assisted Liquid Cooling rack network cabling

2. Circuit QA/QC & Testing

• Perform loopback testing on all network circuits post-installation
• Execute fiber continuity testing (OTDR, power meter, VFL)
• Conduct PON (Passive Optical Network) passive testing and validation
• Perform cable cleaning using fiber optic cleaning procedures (IBC cleaner, cassette cleaners)
• Identify and document circuit failures for remediation
• Support mid-box (testing solution) deployment and validation
• Conduct as-built documentation audits and equipment placement verification

Note: Applicants for employment in The USA should possess work authorization which does not require sponsorship by the employer for a visa