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Day/Swing Shift Support Staff

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Onsite

Day/Swing Shift Support Staff

Rancho Recovery

Day/Swing Shift Support Staff

Skills

Compliance

1 month ago

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Important information


Contract type:

Permanent

Salary:

$39,520 – $47,840 / year

Location:

Rancho Cucamonga, CA, USA

Work mode:

Onsite

Published on:

11 September 2026

What they need


Overview

We are seeking a dedicated and compassionate support staff to join our team at our residential substance abuse addiction treatment center. In this role, you will be instrumental in providing day-to-day support to clients in their recovery journey, ensuring a safe, structured, and supportive environment. The ideal candidate will have a genuine desire to help others and contribute to a positive atmosphere conducive to recovery and well-being. A current and valid RADT or equivalent is required and will be confirmed prior to scheduling interviews.

Key Responsibilities

  • Support staff will supervise and support clients in the residential treatment facility, ensuring adherence to center rules and policies while promoting a safe and respectful environment.
  • Assist clients with daily living activities such as meal preparation, personal hygiene, and maintaining a clean and organized living space.
  • Provide emotional support and encouragement to clients as they navigate their recovery process.
  • Monitor clients’ behavior and provide immediate assistance or intervention when necessary, including reporting any safety concerns or behavioral issues to senior staff.
  • Facilitate group activities and discussions designed to foster community, personal growth, and recovery skills.
  • Assist in conducting regular room checks, ensuring clients’ safety and compliance with the treatment center’s policies.
  • Support staff in maintaining records related to client participation, attendance, and behavior.
  • Help implement and reinforce individual treatment plans, offering encouragement and feedback to clients as they work towards their goals.
  • Escort clients to appointments, group therapy, 12-step meetings, and other off-site activities as needed.
  • Maintain communication with the clinical team, including therapists, case managers, and other support staff, to ensure clients is receiving the appropriate care.
  • Assist with administrative tasks such as maintaining logs, completing reports, and organizing client materials.
  • Participate in staff meetings and training sessions to stay informed about best practices in addiction treatment and residential support.
  • Model healthy behaviors and recovery principles, including positive coping skills and emotional regulation, to clients and the team.
  • Support the cleanliness and order of the facility by performing light housekeeping duties and ensuring that shared spaces are organized and welcoming.

Qualifications:

  • High school diploma or GED required; some college coursework in psychology, social work, or related fields is preferred.
  • Minimum certification of a RADT or CMPSS is required.
  • First Aid/CPR certification is required
  • Experience in a supportive or care giving role, particularly in substance abuse, mental health or healthcare setting, is highly desirable.
  • Compassionate, non-judgmental, and empathetic attitude toward individuals in recovery from addiction.
  • Strong interpersonal and communication skills, with the ability to connect with individuals from diverse backgrounds.
  • Ability to maintain professional boundaries while developing rapport with clients.
  • Understanding of addiction, recovery, and the challenges individuals face during treatment.
  • Ability to handle crisis situations and de-escalate conflicts as they arise.Basic computer skills and the ability to document client information accurately.
  • Flexibility to work varied shifts, including evening, weekends, and holidays, as needed.
  • A drug screening, background check, health screening with TB testing is required as part of our pre-employment process and all offers are contingent upon successful.

Working Conditions:

  • Work primarily in the residential treatment facility, including client living areas, common areas and offices.
  • Occasional travel may be required for off-site appointments and activities.
  • Shifts may vary, including evening, overnight, weekend, or holiday shifts.I
  • nteraction with clients in various stages of recovery and with different needs.

Pay: $19.00 - $23.00 per hour

Expected hours: 40.0 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Professional development assistance
  • Vision insurance

Work Location: In person

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