DDS Program Manager

We are seeking a compassionate, organized, and experienced DDS Manager to oversee the daily operations of services supporting individuals with intellectual and developmental disabilities. The DDS Manager will provide leadership to direct-support staff, coordinate individualized services, ensure regulatory compliance, and promote meaningful community participation, independence, and quality of life for the individuals we support.

The ideal candidate will have strong leadership skills, excellent communication abilities, and experience working with individuals with developmental disabilities in day, vocational, and community-based settings.

Key Responsibilities

• Oversee the day-to-day operations of assigned DDS-funded programs and services.
• Supervise, support, and evaluate direct-support and program staff.
• Develop and maintain staff schedules and ensure appropriate staffing coverage.
• Coordinate services in accordance with each individual's person-centered plan and identified needs.
• Monitor implementation of Individual Plans, goals, skill-building programs, and behavioral supports.
• Collaborate with families, guardians, DDS representatives, clinicians, schools, employers, and community providers.
• Ensure accurate and timely completion of program documentation, progress notes, incident reports, medication documentation, and other required records.
• Monitor program quality, safety, and compliance with DDS policies and applicable state and federal regulations.
• Participate in team meetings, ISP meetings, staff supervision, and case reviews.
• Provide coaching, training, and ongoing support to employees.
• Address employee performance concerns and assist with corrective action when necessary.
• Respond appropriately to behavioral, medical, safety, and other urgent situations.
• Promote independence, self-advocacy, social skills, employment opportunities, and community integration.
• Assist with recruitment, interviewing, onboarding, and training of new staff.
• Track staff training requirements and ensure certifications remain current.
• Maintain positive relationships with individuals served and their families/guardians.
• Identify opportunities to improve program effectiveness and quality of services.
• Perform other duties as assigned by program leadership.

Qualifications

Required:

• Bachelor's degree in Human Services, Psychology, Social Work, Special Education, or a related field preferred.
• Experience working with individuals with intellectual and developmental disabilities.
• Previous supervisory or management experience preferred.
• Strong organizational and time-management skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities and respond effectively to changing needs.
• Ability to work collaboratively with families, staff, and outside providers.
• Valid driver's license and reliable transportation, if required for the position.
• Ability to successfully complete required background checks and employment screening.

Preferred:

• Experience working within Connecticut DDS services.
• Experience with person-centered planning and Individual Plans.
• Experience with behavioral support or ABA services.
• Experience with vocational, community-based, or day services.
• Knowledge of DDS documentation, compliance, and quality-assurance requirements.
• CPR/First Aid certification or willingness to obtain.

What We Offer

• Competitive salary
• Paid time off
• Paid holidays
• Professional development and training opportunities
• Supportive leadership team
• Opportunities for career advancement
• Meaningful work supporting individuals with disabilities
• Collaborative and mission-driven work environment

If you are passionate about helping individuals with developmental disabilities achieve greater independence and meaningful participation in their communities, we would love to hear from you. This position provides an opportunity to make a direct impact while leading a dedicated team of professionals.

Apply today to join our team!

*Background checks and fingerprints are mandatory.

*Benefits offered to full time staff.

Job Type: Full-time

Pay: $52,000.00 - $58,000.00 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

License/Certification:

• Driver's License (Preferred)

Shift availability:

• Day Shift (Preferred)

Ability to Relocate:

• Old Lyme, CT 06371: Relocate before starting work (Required)

Work Location: In person