DE033454-Customer Service Associate

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: Return to Office OVERALL PURPOSE: Process billing requests, upgrades, account information inquiry, basic troubleshooting, and other pertinent account-specific tasks for customers through inbound calls. RESPONSIBILITIES:

Process billing request

Facilitate upgrades.

Provide solutions to account information inquiry.

Conduct basic troubleshooting.

Process other pertinent account-specific tasks

Provide excellent customer experience. OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Muntinlupa Axis One SKILL AND QUALIFICATIONS:

Standard Voice Profile

At least 6 months of relevant experience