A
Accenture in the Philippines
DE033504-Customer Service Associate
1 month ago
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Important information
Contract type:
Permanent
Location:
Mandaluyong City, Metro Manila, Philippines
Work mode:
Onsite
Published on:
28 September 2026
What they need
- ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Associate WORK SETUP: RTO OVERALL PURPOSE: As part of the Front-Office team, you will act as the first point of contact for Shoppers Drug Mart (SDM) stores, resolving queries and providing support. This role involves handling questions related to critical accounting, payroll, reporting, reconciliation, and financial operation. RESPONSIBILITIES: The Front-Office team receives queries and support requests from SDM stores and works closely with the Back-Office team to provide end-to-end financial processing support. OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekend Off Project/Team Location: Mandaluyong, Robinsons Cybergate Tower 2 Standard Customer Service profile; no domain With at least 6 months of working experience
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