Debt and Benefits Advisor

Job Summary

The Trustees are seeking to appoint a Debt and Benefits Adviser, or a trainee Debt and Benefits Adviser, to work within The Oaks Money Advice Centre which is under the umbrella of Blackburn Foodbank. The Adviser will be responsible for delivering high quality debt and benefits advice services to clients via face to face, telephone and digital channels. Ideally the Adviser should have knowledge of the current benefits system and debt process and applications thereof, however this could be a training position for the right person since full training will be provided. The Adviser should have an empathy and understanding of the needs of vulnerable clients and be able to build on the success and impact of Blackburn Foodbank Money Advice Centre.

We would like to appoint an Adviser who:

• Will provide casework covering the full range of debt and benefit work
• Is committed to maintaining the positive and caring ethos of Blackburn Foodbank and its strong links to the Trussell Trust
• Will continue to develop innovative working practices reflecting today’s challenges and opportunities
• Has excellent communication and interpersonal skills relating to clients, staff, volunteers and other professional bodies
• Is willing to undertake training as necessary

Job title: Debt and Benefits Adviser

Required from: as soon as possible

Full-time: 35 hours per week

Salary: Starting salary £21,500 to £27,000 depending on experience

Contract: 1 year fixed-term (with likely extension)

Closing date: Friday 23rd October 2026 at noon

Interview date: Thursday 29th October 2026

Telephone: 01254 672756

Website: www.blackburn.foodbank.org.uk

Application by CV and covering letter by 12 noon on the closing date, 23rd October 2026 via email to [email protected] or by post to Blackburn Foodbank, Oakenhurst Road, Blackburn, BB2 1SN. Further details and job description available from [email protected]

Pay: £21,500.00-£27,000.00 per year

Work Location: In person