Debtors Controller

About Nile.ag

Nile's mission is to enhance the livelihoods of both farmers and consumers throughout Africa. By providing a digital ecosystem that streamlines trading and transactions, we help farmers improve their economic viability while ensuring food remains affordable for consumers. Our all-in-one application allows farmers to sell produce, access funds, and manage input procurement and financing.

We are a high-growth company backed by institutional investors, including Naspers and the Dutch Development Bank (FMO). Our founding team brings together experience from world-class organisations such as Amazon, J.P. Morgan, and Luno. Learn more about us at www.nile.ag/about

Our Team & Culture

We are committed to building a high-performing team that is passionate about fundamentally transforming Africa's food systems. Nile's work environment is fast-paced, modern, and fun, reflecting the nature of our high-growth business. We operate daily based on our core values, which form the foundation of all our decisions.

This particular team is young, energetic and building something from scratch — we need someone with real fire in the belly: comfortable with ambiguity, happy to get hands dirty on both the analytical and the deal-making side, and driven by seeing producers succeed because we structured the right solution for them.

The Role Successful candidate will be reporting to Debtors Manager who oversee the full Debtors function

Responsibility will include but not limited to:

• Prepare customer reconciliations (Good excel skills in this regard will be beneficial)
• Resolving customer claims within 12hours with the relevant credit note
• Allocate customer payments
• Circulate customer statements on a daily basis
• Monitor customer balance on a daily basis and follow up telephonically with overdue balances
• Escalate problem accounts and recommend actions
• Conduct credit checks and assist with credit limit approvals
• Maintain updated customer credit files and ensure compliance with internal credit policies
• Liaise with the sales team on customer account queries, payment terms, and disputes
• Prepare weekly debtor age analysis and collection flagging reports
• Successful candidate must be someone that thrive on collections and have very good communication skills (both telephonically and written for which good spelling is important)

Requirements

• Education & Qualification: Tertiary Education: Post-Matric qualification is required. A Bachelor’s Degree in Finance, Accounting, or Credit Management is strongly preferred; a relevant Diploma with strong experience will also be accepted.
• Experience: 3+ years of hands-on experience in a dedicated Debtors Control or Debt Collection role within a fast-paced environment.
• Proven track record of managing high-volume debtor books, reducing DSO (Days Sales Outstanding), and driving down overdue balances.
• Technical Skills: Strong Excel skills are essential (proficiency in functions, data sorting, VLOOKUPs/Pivot Tables for complex reconciliations).
• Accounting Software: Familiarity with modern ERPs or cloud accounting platforms (e.g., Business Central, Xero, Sage, or similar).
• Communication: Exceptional written and verbal communication skills. Must demonstrate impeccable spelling, grammar, and professional tone in business communications.
• Key Attributes & Mindset ("The Right Fit"):
  No-Nonsense & Driven: Direct, firm, and assertive approach to chasing outstanding debt while maintaining professional boundaries.
  Autonomous Worker: Self-directed and capable of running their book independently with minimal oversight or hand-holding.
  High Pace & Urgency: Thrives under pressure, fast-working, and focused on immediate problem-solving to meet key financial deadlines.
  Problem-Solver: Analytical eye for spotting discrepancies, resolving claims quickly, and preventing recurring billing issues.

Benefits

Nile offers competitive remuneration, with opportunities to advance your career within a fast-growing company.

We offer a vibrant work environment where you get to collaborate with highly motivated team members.