Delegate Engagement & Relations Executive

About Sharpsell (https://www.sharpsell.ai/)
Sharpsell is India's first sales playbook automation platform. We are on a mission to transform 1 Crore salespeople into sales champions. Sales leaders at 30+ of India's largest enterprises like LIC, Kotak Life, Mahindra,
Whirlpool, Axis Bank, and Torrent Pharma trust Sharpsell's award-winning platform.

With strong product-market fit and a large enterprise customer base, we are now investing in building AI-native products and agents that redefine sales enablement for the enterprise world.

Role Overview
We are looking for an organized, energetic, and people-oriented Delegate Coordinator to support the planning and execution of events, conferences, exhibitions, and corporate gatherings. The role involves coordinating with delegates, speakers, clients, vendors, and internal teams to ensure a smooth and professional event experience from registration through completion.

Key Responsibilities

• Coordinate delegate registration, confirmations, invitations, and attendance tracking.
• Act as the primary point of contact for delegates before, during, and after events.
• Handle delegate queries through phone, email, and other communication channels.
• Maintain accurate delegate databases, contact details, and event records.
• Coordinate travel, accommodation, transportation, and other delegate requirements when applicable.
• Support the preparation of delegate kits, badges, welcome materials, and event documentation.
• Coordinate with speakers, VIP guests, clients, vendors, and internal teams to manage event requirements.
• Assist with event check-in, registration desks, seating arrangements, and on-ground delegate management.
• Monitor event schedules and ensure delegates are guided to the appropriate sessions, meetings, or activities.
• Support the team in resolving last-minute delegate issues and on-ground challenges.
• Follow up with delegates for confirmations, feedback, and post-event requirements.
• Prepare basic reports related to registrations, attendance, participation, and delegate feedback.
• Ensure a high-quality delegate experience and maintain professional communication throughout the event lifecycle.
• Be available to travel and work flexible hours, including weekends or extended hours, during events when required.

Required Skills

• 2 - 5 years of experience in event management, delegate coordination, conferences, exhibitions, hospitality, or a related field.
• Experience in speaking to CXOs from Large enterprises, Marcom & corp com teams.
• Excellent verbal and written communication skills.
• Strong coordination and interpersonal skills.
• Good organizational and time-management abilities.
• Comfortable handling multiple tasks and deadlines simultaneously.
• Proficiency in MS Office/Google Workspace and basic database or registration tools.
• Ability to remain calm and solution-oriented in a fast-paced event environment.
• Professional appearance and a customer-service-oriented approach.
  Willingness to travel and work flexible hours based on event requirements.