Delegate Manager

Delegate Manager | Luxury Events Agency | Perm | NW London (Office-based) | £40k p.a:

Do you live for the details that make a guest feel truly looked after? Can you juggle RSVPs, seating plans and international travel without breaking a sweat? 🥂

An established luxury events agency is looking for an experienced Delegate Manager to join their busy, fast-moving team. Delivering exceptional weddings, private celebrations and corporate events around the world, they combine ambitious creative concepts and complex logistics with the very highest standards of hospitality.

As Delegate Manager, you’ll own the entire attendee journey, from the first invitation through to arrival, attendance and departure. Working closely with planners, clients, design, venues and suppliers, you’ll make every arrangement feel effortless for guests while keeping the team armed with accurate & reliable information.

What will I be doing?

• Managing client guest lists with meticulous accuracy, covering contact details, attendance, preferences and individual requirements
• Coordinating physical and digital invitations with clients, designers and print suppliers, including personalisation, addressing & distribution
• Acting as the go-to contact for guests, responding to queries promptly and coordinating individual requests
• Collecting and tracking dietary requirements, accessibility needs, accommodation preferences and travel details
• Creating and managing table plans, seating plans and guest allocations, coordinating approvals with clients and planners
• Arranging guest flights, accommodation & ground transport
• Producing travel itineraries, arrival and departure schedules, rooming lists and transport manifests
• Sharing accurate, up-to-date guest information with venues, caterers, transport providers and other suppliers

What we’re looking for …

✅ Delegate Management Experience: Proven experience in guest or delegate management is essential, ideally within luxury events, hospitality or a similar high-end service environment

✅ End-to-End Know-How: A solid understanding of the full guest journey, from invitations and RSVPs to seating, travel and on-site hospitality

✅ Eye for Detail: OCD level attention to detail is an absolute must have

✅ Organised Under Pressure: Able to manage multiple events and competing deadlines, staying composed when priorities shift

✅ Tech Skills: Strong Excel skills for managing large guest lists and data pools

✅ Discretion: Absolute confidentiality when handling sensitive information and private client arrangements

If you take pride in delivering thoughtful, personal service and thrive in a fast-paced, varied environment, we’d love to hear from you. Hit that apply button!