Deli Associate

Position OverviewThe Deli Associate serves customers at the deli counter, slices and prepares deli meats and cheeses, stocks shelves, maintains displays, and shares product knowledge about our imported goods, wines, and Italian specialties. This role takes strong customer service skills, a commitment to food safety, and a hands-on approach to store operations. The ideal candidate is friendly, detail-oriented, and passionate about Italian food and specialty products.

Key Responsibilities

• Customer Service and Product Knowledge: Greet and help customers at the deli counter, answer questions, take orders, and offer knowledgeable guidance and personalized recommendations on deli meats, cheeses, imported goods, and wines. Offer samples when appropriate.
• Slicing and Food Preparation: Safely operate the deli slicer to slice cold cuts, salami, sausages, and cheeses to each customer's preferred thickness. Weigh, wrap, price, and label items accurately. Prepare sandwiches, trays, and other deli items as needed.
• Equipment Care and Safety: Follow all slicer and knife safety procedures. Break down, clean, and sanitize slicers and deli equipment on schedule and at the end of each shift.
• Food Safety and Freshness: Follow first-in, first-out (FIFO) rotation, date and label products, monitor case and cooler temperatures, and remove expired or damaged product.
• Checkout and Bagging: Run the register, process transactions accurately, and bag purchases with care so checkout goes smoothly.
• Wine and Specialty Sales: Help customers choose wines and check ID for alcohol purchases according to Wisconsin law.
• Stocking and Merchandising: Restock shelves, deli cases, and coolers, and keep displays of deli items, imported goods, and grocery items attractive and easy to shop.
• Catering and Special Orders: Take and prepare catering, phone, and special orders, making sure they're accurate and explaining menu options clearly.
• Inventory Support: Monitor stock levels, help with inventory counts and receiving deliveries, and tell the team when items need to be reordered.
• Sanitation and Cleanliness: Keep the deli counter, prep areas, and checkout clean and organized. Follow all food safety and sanitation standards and complete opening and closing duties.
• Additional Duties as Assigned: Help out wherever needed to support the team and keep the store running smoothly.

Qualifications

• Must be at least 18 years old.
• Deli, grocery, food service, or customer service experience preferred. Slicer experience is a plus, and we'll train the right person.
• Strong knowledge of, or interest in, Italian food, specialty products, and wines.
• Friendly, approachable, and a clear communicator.
• Able to multitask and work efficiently in a fast-paced environment.
• Food handler or ServSafe certification preferred, or willing to obtain.
• Available to work weekends and holidays as needed.

Physical Requirements

• Able to lift up to 50 lbs.
• Able to stand and walk for extended periods.
• Comfortable working in cooler and walk-in temperatures.
• Able to safely handle knives, slicers, and other sharp equipment.

Compensation

• Starting at $15 per hour, based on experience.

Benefits and Perks

• Employee Discounts: Discounted meals and take-home items, so you can enjoy the high-quality Italian products we offer.
• Supportive Team Environment: A collaborative workplace that values product knowledge, customer service, and Italian food traditions.
• Training and Development: On-the-job training, including slicer safety and food handling, and chances to deepen your knowledge of Italian specialties and store operations.

How to Apply Apply in person at the store, or online at rigatonysdelavan.com under the Jobs section.

Riga-Tony's Delicatezzi Italiano is an equal opportunity employer.

Pay: $15.00 - $18.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Work Location: In person