Deli Manager

About the role

This is a full-time role at the Central Kempsey IGA store located in Kempsey, NSW 2440. As the Deli Manager, you will play a key role in supporting the Store Manager and Assistant Manager with Supervisory roles in the day-to-day operations of the business and leading the Deli team.

What you'll be doing

• Manage the Deli department, including staff rostering, ordering, inventory control, and quality assurance
• Provide exceptional customer service and create a positive shopping experience for customers
• Identify opportunities for process improvements and contribute to the store's strategic growth plans
• Ensure compliance with all relevant health, safety, and regulatory requirements
• Lead, train, and develop the Deli team, fostering a positive and productive work environment

What we're looking for

• Proven experience in a retail management or supervisory role, preferably within a supermarket or grocery environment
• Strong deli/food service expertise and a passion for delivering exceptional customer service
• Excellent problem-solving, decision-making, and people management skills
• Ability to work efficiently in a fast-paced, customer-centric environment
• Strong communication and interpersonal skills to effectively engage with customers, team members, and stakeholders
• Enthusiasm for continuous improvement and a willingness to learn and adapt
• Proficiency in using retail systems and technology
• RSA is essential for Flexibility during shifts
• The ability to take on Supervisor if required is essential.

What we offer

At Central Kempsey IGA, we are committed to providing a supportive and rewarding work environment. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including:

- Flexible work arrangements
- Comprehensive training and development programs
- Discounts on in-store purchases
- Opportunities for career advancement

About us

Central Kempsey IGA is a family-owned and operated supermarket, proudly serving Kempsey and the Macleay community.We are committed to providing our customers with high-quality products, exceptional service, and a welcoming shopping experience. As an employer, we value our team members and strive to create a positive and inclusive work environment where everyone can thrive.

Apply now to join our dynamic team as the Deli Manager at the Central Kempsey IGA store.