Delivery & Operations Associate

Job Title: Fulfillment & Delivery Operations Associate

Employment Type:
Full-time / Part-time / Contract

About the Role

Are you looking to dive into the dynamic world of e-commerce? This role offers a front-row seat to experience the A to Z of how a fast-growing startup operates. You won't just be on the road; you will be an integral part of our core operations.

We are looking for a highly motivated, hands-on individual to handle our fulfillment and delivery processes while working closely with our marketplace managers. In addition to daily logistics, you will have the opportunity to assist with inventory management, operational workflows, and even creative marketing tasks. This is a high-growth position—candidates who excel in this role will have the opportunity to transition into other specialized positions as the company scales.

Key Responsibilities

Delivery & Logistics

Safely operate a company van (1.7t – 2.4t) to ensure timely deliveries to offline retail partners (B2B) and direct consumers (B2C).

Plan and navigate efficient daily delivery routes.

Order Fulfillment & Warehouse Support

Accurately pick, pack, weigh, and label daily orders based on shipping locations and categories.

Conduct quality control by inspecting packages to ensure they are damage-free and properly sealed before dispatch.

Assist the warehouse team with general duties, ensuring packing materials are restocked and the workspace is clean and organized.

Operations & Administration

Maintain accurate operational records, including packing lists, delivery notes, shipping forms, and invoices.

Collaborate closely with the operations and marketplace teams to assist with regular stock checks and inventory management.

Provide ad-hoc support for creative and marketing initiatives as needed.

Requirements & Preferred Qualifications

Driver's License:
Must hold a valid driver's license appropriate for driving a 1.7t – 2.4t commercial van.

Logistics Knowledge:
Understanding of general packing, shipping, and fulfillment procedures is highly preferred.

Detail-Oriented:
Exceptional organizational skills with a strong attention to detail to prevent fulfillment errors.

Adaptability:
Ability to thrive in a fast-paced, high-energy startup environment and manage time effectively during long hours.

Basic Numeracy:
Solid foundational math skills (addition, subtraction, multiplication, division) for inventory and shipping calculations.

Communication:
Strong interpersonal skills to work effectively with team members, managers, and clients.

Why Join Us?

Career Advancement:
This is a springboard role. High-performing individuals who qualify will have the direct opportunity to transition into full-time office operations, management, or other specialized roles within the company.

Startup Experience:
Gain invaluable, hands-on experience in how an e-commerce business scales from the ground up.

Founded in 2017, ToppingsKids emerged from a simple yet powerful idea: to offer parents a

better choice for their children's products. It all began when our founders, parents themselves,

embarked on a quest to find children's essentials that embodied both exceptional quality and

affordability. What they discovered was a gap in the market – a gap they were determined to fill.

At ToppingsKids, our mission is clear: to provide parents everywhere with access to high-quality,

reasonably priced children's products sourced from Korea. We understand the challenges and

desires of parents who seek the best for their little ones, and we're dedicated to being the

answer they've been searching for.