Delivery Driver

Key Responsibilities

Deliveries

·         Deliver products safely and on time to customers, trade sites and other locations.

·         Check delivery details and ensure the correct products and quantities are loaded.

·         Ensure goods are securely loaded and protected during transportation.

·         Obtain customer signatures or delivery confirmation where required.

·         Follow delivery instructions and site requirements.

·         Report any delivery issues, shortages, damages or discrepancies promptly.

·         Assist customers with unloading goods where appropriate and safe to do so.

·         Ensure products are delivered to the correct location on site.

Vehicle Responsibilities

·         Operate company vehicles safely and responsibly.

·         Complete daily vehicle safety checks.

·         Keep the vehicle clean, tidy and well maintained.

·         Report any vehicle faults, damage or maintenance requirements immediately.

·         Ensure loads are secured in accordance with legal and company requirements.

·         Maintain accurate vehicle and delivery records where required.

·         Comply with all New Zealand road rules and driving regulations.

Warehouse Support

·         Assist with picking and preparing customer orders for delivery.

·         Load and unload products safely.

·         Assist with receiving and putting away stock when required.

·         Assist with general warehouse duties during periods when deliveries are not required.

·         Maintain a clean, tidy and organised warehouse and loading area.

·         Follow correct manual handling procedures when moving heavy or bulky products.

Customer Service

·         Provide friendly, professional and helpful service to customers.

·         Represent the company positively when dealing with customers and trade sites.

·         Communicate any delivery delays or issues to the relevant person.

·         Handle customer goods with care.

·         Maintain a professional appearance and manner.

Health & Safety

·         Follow all company Health & Safety policies and procedures.

·         Use appropriate PPE and safety equipment.

·         Follow safe lifting and manual handling practices.

·         Identify and report hazards, incidents, near misses and unsafe conditions.

·         Take responsibility for personal safety and the safety of others.

·         Follow site-specific Health & Safety requirements when making deliveries.

Key Skills and Experience

·         Current and appropriate New Zealand driver’s licence.

·         Previous delivery, driving, warehouse or trade industry experience preferred.

·         Good knowledge of local roads and delivery areas.

·         Good communication and customer service skills.

·         Ability to safely handle heavy, bulky and awkward products.

·         Good attention to detail.

·         Reliable and punctual.

·         Physically fit and capable of manual work.

·         Able to work independently and manage delivery schedules.

·         Good organisational and time-management skills.

·         A positive, practical and can-do attitude.

Personal Attributes

The successful person will be:

·         Reliable and trustworthy.

·         Safety conscious.

·         Customer focused.

·         Well organised and punctual.

·         Physically capable.

·         Professional and courteous.

·         A good communicator.

·         Able to work as part of a team.

·         Comfortable working independently.

·         Flexible and willing to assist with general warehouse duties when required.

·         Forklift licence would be of an advantage.

Performance Expectations

Performance in this role will be measured by:

·         Deliveries completed accurately and on time.

·         Correct products and quantities delivered.

·         Safe driving and handling of company vehicles.

·         Care taken with customer products.

·         Positive customer feedback.

·         Compliance with Health & Safety requirements.

·         Vehicle cleanliness and maintenance.

·         Accurate completion of delivery documentation.

·         Reliability and attendance.

·         Willingness to assist the wider warehouse team.

Working Relationships

Reports to: Branch Manager

Works closely with: Warehouse team, Sales team, Administration, Customers, Suppliers and Trade Customers.

Other Duties

The employee may be required to undertake other reasonable duties consistent with the position, including assisting with warehouse operations, stock movement, loading and unloading, and general site or warehouse requirements.