Delivery Driver

Delivery Driver Job DescriptionGionino's PizzeriaPosition Title

Delivery Driver

Position Summary

The Delivery Driver is responsible for safely and efficiently delivering orders to customers while providing excellent customer service that reflects the standards of the restaurant. Drivers play a major role in customer satisfaction by ensuring orders arrive accurately, hot, fresh, and on time. In addition to deliveries, drivers assist with in-store operations including prep work, cleaning, stocking, dishes, and customer service.

Core ResponsibilitiesDelivery Operations

• Deliver customer orders safely and efficiently within assigned delivery areas
• Ensure all orders are accurate before leaving the store
• Maintain professional and friendly customer interactions during every delivery
• Use delivery dispatch systems, GPS, and driver apps properly
• Handle cash and credit card transactions accurately
• Maintain delivery timing standards and communicate delays immediately
• Keep delivery bags and vehicles clean and organized
• Complete assigned runs with urgency while protecting food quality

In-Store Responsibilities

When not actively on deliveries, drivers are expected to assist the store team with operational tasks including:

Front Counter Support

• Answer phones using approved greeting standards
• Enter customer orders accurately into POS system
• Assist walk-in customers
• Help organize delivery dispatch area

Food & Prep Assistance

• Box and package food correctly
• Prepare simple food items when trained
• Refill sauces, cups, boxes, and supplies
• Assist with prep tasks as assigned

Cleaning & Maintenance

• Wash dishes and kitchen utensils
• Sweep and mop floors
• Take out trash and cardboard
• Clean lobby, restrooms, and workstations
• Maintain cleanliness of hot bags and delivery equipment

QualificationsRequired

• Valid driver’s license
• Reliable personal vehicle
• Current automobile insurance
• Acceptable driving record
• Ability to pass motor vehicle background check if required

Compensation Structure

Includes:

• Hourly wage $9 per hour
• Delivery fees per order
• Tips