Delivery Driver

The delivery driver will work with other members of the distribution team to increase company profitability and customer satisfaction by delivering complete, accurate, and on-time deliveries to the company’s customers. The driver will represent the company in a professional, safe and cost-effective manner that complies with DOT and other applicable regulations.

Essential Functions:

• Prepare truck for operation by assisting in and overseeing the loading of trucks, securing items and verifying the accuracy of shipping papers
• Inspect truck tires, lights, brakes, fluids, etc., to ensure safe and cost-effective performance with preventative maintenance in mind
• Deliver orders via the most effective route to ensure complete orders are delivered according to established time frames and customers’ needs
• Maintain communications with company during deliveries to ensure any updated instructions are received
• Document delivery, accuracy, and receipt of order by customers according to company directives and report any discrepancies to company
• Increase customer satisfaction by collecting information, feedback on service and resolving complaints per company policy; communicate information back to manager
• Safely operate forklifts and other warehouse equipment, as required
• Maintain a safe driving record free of violations
• Maintain proficiency in computerized systems and other technologies, as required
• Perform warehouse and other duties assigned by manager, as needed
• Follow company policies and procedures

Work Experience and Competencies:

• Valid driver’s license with for-hire endorsement and clean driving record
• Lift/carry/maneuver heavy material or equipment (up to 100 lbs)
• Deliver superior customer service
• Able to read a map and accurately plan route
• Professional demeanor
• Able to handle difficult customers with diplomacy and tact
• Able to follow written instructions and documented procedures
• Education: High school diploma/GED required
• Experience: Minimum 3 years in similar position preferred