Delivery Driver

FAMILY MEAL BOX — NEW DRIVER GUIDE

ABOUT FAMILY MEAL

Family Meal is a local prepared-meal delivery company serving Durham and the surrounding area. Our customers order freshly prepared meals each week, and drivers deliver their insulated boxes directly to their homes.

BEFORE YOUR ROUTE

• Arrive at our kitchen at your scheduled pickup time.
• You will usually have approximately 12–18 deliveries.
• Make sure your phone is fully charged and ready before arriving.
• Check that you have all the boxes assigned to your route before leaving.

LOADING THE BOXES

• The boxes contain prepared food and must stay upright.
• Load each box securely with the delivery label facing up.
• Make sure the boxes cannot tip over or slide around while driving.

AT EACH DELIVERY

• Confirm the house number and address before leaving the order.
• Place the box in a safe, visible location near the customer’s front door unless the delivery instructions say otherwise.
• Knock or ring the doorbell after dropping off the food. This lets the customer know it has arrived so they can refrigerate it promptly.
• Follow any special delivery instructions listed for the customer.

RETURNING USED BOXES

Customers may leave their previous insulated box, liner, and ice packs on the porch for us to reuse.

• If a return box is outside, pick it up and place it in your car.
• Bring collected boxes, liners, and ice packs back to the kitchen after your route.
• If your route ends at your house, you may return them to the kitchen the following week.

Thank you for helping us deliver every Family Meal order safely and accurately!

Pay: $30.00 per hour

Expected hours: 3.0 – 4.0 per week

Work Location: In person