Delivery Driver

HIRING LOCATION - STANTON, CA

ROLES AND RESPONSIBILITIES

DELIVERY DRIVER

The most recent role within Culture is an exciting one, and that is our Delivery Consultant. Ideally, the person taking on this role is typically someone who has natural survival skills and can think quickly on their feet in the event something happens during the delivery process. They also act with integrity by not consuming any products while they are operating a motor vehicle. Because they are on the clock, delivery consultants are expected to be efficient with their time and not be conducting any personal affairs while on the road. Failure to adhere to the policies in place will result in termination of employment.

Culture Delivery is an exciting channel because this expands our reach even further so we can capture all of our guests within the radius. This is why it was so important for Culture, as a company, to do everything we could to make sure that guests that are shopping online would receive the same exact experience they would get if they were at a store.

Because we care about our guests' experience so much, our consultants are very focused on making sure that every order that is placed is available, accurate, and treated with extreme care. Consultants pay close attention to the customer orders, and will go above and beyond to make suggestions that are tailored to the customer and their specific needs.

The consultants are knowledgeable about the lay of the land. They are expected to map their routes so that orders are being delivered within a good window of time, specifically within an hour. Therefore, it’s important that our consultants check-in regularly with the customer and notify the customer's order status throughout the entire delivery process. The consultants are very active within the chat, and keep the conversation going until the order is received.

Delivery Consultants work with high urgency to make sure that the customer gets what they ordered in a timely fashion.

We understand that as a company, we have a huge responsibility to make customers happier than when they first walked in. With delivery, we are delivering happiness at their doorstep.

PRIMARY REQUIREMENTS/RESPONSIBILITIES

• Possesses a clean driving record and is considered themselves a good driver

• Verifies orders to ensure order accuracy and fulfillment of the customers orders

• Delivery Consultants will offer alternative items if they don’t have any in stock

• Delivery Drivers are the face of culture at the door. It’s extremely important that the delivery driver remains upbeat, engaged, and builds meaningful connections with every customer at their doorstep.

• Consolidates the orders so customers receive exactly what they asked for

• Packages the customer order with precision, accuracy and care

• Personalizes the experience by tailoring specific products to customers

• Maps their route before going on the road to maximize productivity

• Does not consume products while driving. Failure to comply will result in a corrective action up to and including separation from employment

• Delivers cannabis products within a timely manner to maintain speed of service

• Stays focused and does not run personal errands while they are on the road

• Continues to connect with the guest throughout the entire experience

• Has a sense of autonomy can be relied upon to make their own decisions on the road

SECONDARY RESPONSIBILITIES

• Maintains the gas mileage on their own personal vehicle

• Takes the proper steps to maintain their vehicle to maximize car performance

• Stays up to date on current traffic and weather information to plan their next route

• Solicits feedback from customers to help improve the delivery platform

• If there are no orders that are in queue, then the delivery driver will head back to the shop to support as a cannabis consultant to drive local sales.

Job Types: Full-time, Part-time

Pay: From $16.90 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid sick time
• Vision insurance

Work Days:

• Weekends as needed

Work Location: In person