Delivery Driver- Penrith Base

About the role

The Delivery Driver is responsible for the safe, timely and professional delivery of Mr Iceman's products — including cocktail ice, packaged ice and dry ice — to customers across our delivery network. Drivers are the face of Mr Iceman at the customer's door, and play a critical role in protecting product quality, vehicle safety, and the customer relationship.

Key responsibilities

• Assist the dispatch team to load the vehicle correctly at the start of each shift, checking product type, quantity and condition against the run sheet
• Complete assigned delivery runs each shift in line with the run sheet, delivery windows and sequence provided by Dispatch
• Maintain the cold chain at all times — ensure freezer compartments are operating at the correct temperature and that product is not left exposed
• Deliver product to the correct drop point at each customer site as specified in the customer's instructions
• Obtain proof of delivery (signature, photo or electronic confirmation) for every drop and ensure the delivery docket is completed and returned to the office
• Manage partial deliveries, returns, credits and stock swaps in line with Mr Iceman procedures
• Collect payment (where required) and reconcile cash, card or COD transactions at end of shift
• Conduct a daily pre-start vehicle check (tyres, lights, fluids, freezer unit, load restraints, cleanliness) and record results in the driver log
• Keep the vehicle clean, tidy and presentable inside and out
• Follow the Mr Iceman Dry Ice Receiving and Dry Ice Handling SOPs at all times

About you

• Current, unrestricted Australian driver's licence appropriate to the vehicle class (minimum Class C)

• Demonstrated experience in commercial delivery driving, ideally in food, beverage or temperature-controlled product

• Strong understanding of safe load restraint, manual handling and Chain of Responsibility obligations

• Confident using a smartphone, mobile app or in-cab device for navigation, run management and proof of delivery

• Excellent customer service manner and professional presentation

• Reliable, punctual and able to start early-morning shifts

• Physically capable of repetitive lifting (up to 20 kg) and working in cold and dry-ice environments

• Right to work in Australia

• Desirable: Forklift experience & license or willingness to obtain

About us

Mr Iceman is located at 67/37 Borec Rd, Penrith NSW 2750.