Delivery Executive

• Deliver tissue products and other company products to customers as per the assigned delivery schedule.
• Ensure timely and accurate delivery of products to customers.
• Verify products, quantities and invoices before delivery.
• Collect signed/stamped delivery acknowledgements from customers.
• Handle products carefully during loading, transportation and unloading to avoid damage.
• Collect payments from customers, wherever applicable, and submit collections to the company as per procedure.
• Handle customer returns and report shortages, damages or discrepancies to the concerned team.
• Maintain proper delivery records and submit daily delivery reports.
• Coordinate with the Sales, Warehouse and Accounts teams regarding deliveries, pending orders and customer requirements.
• Maintain good relationships with customers and provide professional customer service.
• Identify potential new customers during delivery visits and share leads with the Sales Team.
• Inform the company about customer feedback, competitor activity and market opportunities.
• Ensure the company vehicle, if provided, is maintained properly and driven safely.
• Follow company policies, delivery procedures and safety guidelines.
• Perform other delivery and logistics-related activities assigned by the management

Preferred candidate profile

• 10th / 12th pass or equivalent; relevant experience will be an advantage.
• Previous experience in delivery, FMCG, logistics or distribution preferred.
• Valid two-wheeler driving licence, depending on the delivery vehicle.
• Good knowledge of local routes and locations.
• Basic communication skills in Tamil.
• Should be punctual, responsible and customer-oriented.
• Ability to handle cash and delivery documentation responsibly.