Delivery Lead

Ippon is a team of true technologists who leverage contemporary thinking and tools to enhance the way our clients drive value. Whether it’s a bespoke platform to improve employee engagement within a national retail chain, or developing an app that provides next level direct customer interaction; value is delivered to our clients when we begin by understanding the business outcomes they desire and then apply our technical expertise to make these a reality.

The Delivery Lead position is to lead cross-functional teams in delivering high-impact technology solutions. This individual will be responsible for day-to-day project delivery, ensuring alignment across engineering timelines, business goals, and stakeholder expectations. From planning through execution and closure, the Delivery Lead plays a key role in driving structure amid ambiguity, fostering team collaboration, and keeping projects on track, on time, and on budget. The ideal candidate is driven, organised, and a strong communicator with a passion for becoming a trusted partner to both clients and internal teams.

You’ll find the work challenging, the people stimulating and the environment-friendly, welcoming and accepting.

• 5+ years of experience as a Project Manager in IT consulting or a technology-driven organisation
• 3+ years of experience as a PM supporting technical product roadmaps and strategies
• 3+ years of experience working closely with product development teams in an Agile environment
• Proven experience with enterprise-wide dependency management
• Demonstrated success managing both Agile and Waterfall projects, including complex cross-functional efforts
• Strong communication, organizational, and leadership skills with the ability to manage multiple initiatives simultaneously
• Hands-on experience with project management tools (e.g. Miro, Notion, Jira, Confluence, Smartsheets, etc.)
• Preferred Qualifications:
• Bachelor’s degree in Computer Science, Business, or related field (or equivalent experience)
• Experience leading technical delivery for Data Engineering (Snowflake, Data Lake, Data Pipelines), DevOps, or Cloud projects (AWS, Migration, Modernization)
• Familiarity with enterprise-scale software development lifecycle and associated processes
• Previous experience in Financial Services or other regulated industries
• Relevant certifications such as PMP, CSM, or Prince2
• Experience driving continuous improvement in communication, tooling, and release management practices
• Project Delivery & Execution
• Drive day-to-day delivery operations, including milestone tracking, risk and dependency management, and coordination of key events (e.g., end-to-end testing, mock go-live, and production releases)
• Build and maintain detailed project plans that align product roadmaps, engineering timelines, and business goals
• Identify and mitigate project risks early, developing contingency plans to maintain momentum and avoid blockers
• Ensure delivery adheres to Ippon’s delivery playbook; contribute to continuous improvement in tools, templates, and internal processes (e.g. Jira, Confluence, dashboards)
• Stakeholder Management & Communication
• Serve as the connective tissue between product, engineering, architecture, and leadership
• Provide clear, proactive and timely communication around project status, blockers, KPIs, and mitigation strategies
• Lead structured release planning and go/no-go decision-making across client and internal teams
• Cross-Team Collaboration & Leadership
• Proactively resolve delivery blockers by fostering collaboration across functions
• Champion structure in ambiguous environments by identifying gaps and driving alignment
• Guide effective meetings and ensure the right voices are heard to move decisions forward
• Client Success & Team Building
• Build trust and strong working relationships with client stakeholders and project teams
• Serve as a mentor to consultants around communication, stakeholder engagement, and delivery presence
• Promote Ippon’s brand through exceptional client experience and by contributing to thought leadership, events, or internal knowledge sharing
• Drive project closeout activities including retrospectives, documentation, and capturing success stories and lessons learned to inform future engagements
• Lead with curiosity, continuously asking the right questions to uncover needs, anticipate challenges, and drive engagement success