Delivery Leader

Role Summary Minimum 20+ years of overall work experience

Should have experience of managing P & L and delivery of large accounts to the extent of 50 mn $ and above in Telecom domain

Technically sophisticated and business savvy management professional with proven program and project management skills, proficient in managing widely diverse projects within agreed cost and time lines

Experience in every aspect of running a business segment including Customer relationship, Engineering management, Managing budgets, Resource management, leadership identification and grooming

Develop overall strategy, models, tools and action plans for new and current service offerings and ability to manage complex conflicts and resolutions

Ability to mitigate risk and solve problems by using out-of-the-box thinking and innovative problem solving abilities

Experience to onsite offshore models & multi vendor set up

Oversee multiple project delivery teams to ensure client satisfaction for given large customer engagements.

Experience in matrix organization (to be able to adopt and operate in)

Critical Competencies

• Customer Focus: Strives for customer success and exceeds their expectations by understanding their needs and driving improvements in products and services.
• Strategic Thinking: Focuses the organization on efforts that align with the company's strategic direction to build large clients.
• Drive for Execution: Achieves results by taking initiative, setting challenging goals and holding people accountable.
• Decision Making: Demonstrates accountability and commitment to making sound decisions in the best interest of the company and take the client along.
• Team Collaboration: Builds an engaged, productive team, sharing knowledge and collaborating internally across roles, departments, and locations as well as externally with partners and customers.
• Talent Development: Provides constructive performance feedback and coaches people in the development of their skills for current or future roles; works quickly to resolve performance issues.
• Motivation & Engagement: Energizes and inspires people through empowerment, recognition and passion. Manages continuity, change and transition. Knows how to influence and enable others. Addresses the impact of attitude and action on the organization and its participants