Delivery Manager (AI Platform)

About the role

A Singapore public sector agency is building an AI-powered document processing and case intelligence platform. You'll sit between business stakeholders and the delivery team, turning operational and regulatory needs into a prioritised, sprint-ready backlog and keeping delivery on track. Agile delivery in a small squad.

Key responsibilities

• Develop the product vision with the client and ensure it delivers material value
• Conduct operations redesign to drive efficiency and effectiveness against the future-state vision
• Translate the product vision into features
• Document user stories for each capability domain required to achieve the product vision
• Work with the business owner to groom and prioritise the product backlog
• Ensure backlog items are sufficiently analysed, documented and ready for sprint planning and development
• Coordinate day-to-day delivery activities across business stakeholders and the delivery team, including tracking of sprint commitments, actions, dependencies, decisions and impediments
• Define integration requirements to enable smooth integration between the AI tooling and the case management system
• Perform business review to ensure product quality during each sprint
• Demo the product increment during sprint demos

About you

• Minimum 4 years' relevant working experience
• Experience in operations transformation and product vision & architecture within a legal, regulatory or compliance operations domain
• Experience developing systems that handle sensitive and personal information
• Excellent communication skills, both oral and written, to engage and pitch to stakeholders effectively