Delivery Manager

TITLE: DELIVERY MANAGER
LOCATION: YELAHANKA, BANGALORE

About the Role:
We are looking for an accomplished Delivery Manager to spearhead our UK and European staffing operations. This is a pivotal leadership role requiring a blend of strategic foresight, operational excellence, and business growth expertise. The successful candidate will lead large-scale teams, oversee end-to-end recruitment delivery for international markets, and drive business expansion through client acquisition and relationship management.

Key Responsibilities:

Leadership & Team Development

• Build, lead, and inspire high-performing recruitment teams catering to UK & EU markets.
• Drive team performance by setting clear goals, monitoring delivery, and ensuring continuous development.
• Establish best practices, scalable processes, and innovative recruitment models.
• Promote a client-centric, performance-driven culture.

Business Growth & Strategy

• Define and execute market-specific recruitment strategies aligned with organizational goals.
• Expand our UK & EU footprint by identifying new business opportunities and driving revenue growth.
• Collaborate with senior leadership to set and achieve financial and operational objectives.
• Manage P&L, budgeting, and forecasting for international recruitment operations.

Client Acquisition & Relationship Management

• Strengthen partnerships with existing clients to ensure sustained growth.
• Acquire new clients across the UK & EU, diversifying our service portfolio.
• Act as a strategic advisor to clients, offering workforce solutions tailored to their needs.
• Lead contract negotiations and service agreements to maximize long-term business value.

Recruitment Delivery & Operations

• Oversee end-to-end delivery, ensuring timely fulfilment of client requirements across multiple sectors.
• Implement efficient recruitment processes and maintain high-quality standards.
• Ensure compliance with local labour laws, GDPR, and staffing regulations in the UK & EU.
• Stay ahead of market trends, talent availability, and competitor activity.

Stakeholder & Vendor Management

• Collaborate with internal leadership and cross-functional teams to ensure seamless delivery.
• Manage and strengthen vendor partnerships to expand sourcing capabilities.

Key Requirements:

• 5+ years of recruitment experience with strong exposure to UK & EU staffing.
• Proven success in leading large teams and managing high-volume hiring projects.
• Demonstrated expertise in client acquisition, relationship management, and business expansion.
• In-depth knowledge of global recruitment delivery models, workforce planning, and staffing strategies.
• Track record of setting up new teams/functions and ensuring operational excellence.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, negotiation, and stakeholder engagement abilities.
• Resilient and target-driven with the ability to thrive in a fast-paced environment.

Preferred Qualifications:

• Experience in IT, Engineering, BFSI, or niche recruitment domains for UK & EU markets.
• Exposure to global staffing operations (UK & EU).
• Familiarity with ATS platforms, recruitment analytics, and AI-driven sourcing solutions.