Delivery Manager

JOB TITLE: Senior Delivery Manager - Client Success

LOCATION: Pune | Fortnightly Client-Site Travel
EXPERIENCE: 12+ Years
EMPLOYMENT TYPE: Full-Time

ROLE SUMMARY

Inferyx is hiring a Senior Delivery Manager to own end-to-end delivery of enterprise data-platform engagements. The role will be responsible for delivery health, client relationships, program governance, production incidents, and stakeholder satisfaction.

KEY RESPONSIBILITIES

• Own delivery milestones, sprint governance, SLAs, risks, quality, and go-live activities.
• Serve as the primary contact for client stakeholders, architects, and business leaders.
• Lead Scrum calls, sprint reviews, steering meetings, and executive reporting.
• Maintain RAID logs, delivery dashboards, RACI, issue logs, and client runbooks.
• Manage production incidents, RCA, escalations, and sustainable resolution plans.
• Handle change requests, including scope, timelines, effort, and commercials.
• Collaborate with engineering and product teams on architecture, pipelines, and platform adoption.
• Identify opportunities to expand Inferyxs platform across client business units.
• Mentor delivery and business analyst resources and create delivery SOPs.

MUST-HAVE REQUIREMENTS

• 12+ years in technology delivery, program management, or client-facing delivery.
• Experience managing large enterprise clients in BFSI, telecom, or related sectors.
• Strong understanding of Data Lakes, Data Warehouses, ETL/ELT, Lakehouse, and Medallion Architecture.
• Hands-on Agile/Scrum, sprint, SLA, risk, and stakeholder management experience.
• Strong communication skills with experience engaging senior and C-suite stakeholders.
• PMP, PRINCE2, or equivalent certification.
• Willingness to travel fortnightly to client locations.

PREFERRED SKILLS

AWS Glue, Athena, Iceberg, Databricks, PostgreSQL, MongoDB, MySQL, Azure, GCP, Snowflake, Jira, ManageEngine, Excel, and PowerPoint.

WORK ARRANGEMENT

Pune-based remote/hybrid role with fortnightly client-site visits. Travel, accommodation, and per-diem expenses will be covered as per company policy.