Delivery Manager

Roles and responsibilities:

• Owning end-to-end delivery of multiple concurrent initiatives across product platforms, ensuring timely and high-quality outcomes.
• Partnering closely with Product Managers to translate roadmaps and priorities into executable delivery plans.
• Managing sprint planning, delivery cadence, releases, and dependencies across cross-functional teams in an agile environment.
• Ensuring effective backlog readiness by working with Product Managers, Business Analysts, and Engineering teams to clarify scope, dependencies, risks, and acceptance criteria.
• Identifying, tracking, and mitigating delivery risks, impediments, and dependencies, escalating proactively where required.
• Coordinating with internal and external development teams and vendors to ensure alignment on scope, timelines, and quality standards.
• Driving continuous improvement in delivery processes, agile practices, and team ways of working.
• Monitoring delivery metrics, velocity, capacity, and throughput to provide clear, data-driven reporting to stakeholders.
• Ensuring all delivery-related documentation, plans, and status reports are accurate, transparent, and up to date.
• Supporting QA and release activities, including UAT coordination, defect triage, and go-live readiness.
• Acting as a servant leader for delivery teams, fostering collaboration, accountability, and a high-performance culture.
• Working closely with Project Managers and senior stakeholders to ensure delivery aligns with broader organisational objectives.
• Championing agile delivery best practices and helping evolve delivery frameworks across the organisation.

Key Requirements:

• 8+ years of experience working in agile / scrum delivery environments.
• 3+ years of experience in a Delivery Manager, Technical Project Manager, or similar role.
• 5+ years of hands-on experience with delivery and agile tools such as Jira, Confluence, Miro, or similar.
• Scrum certified (PSM or CSM).
• Experience and knowledge of at least one of the following: Scrum, XP, Kanban
• Strong experience with the Software Development Lifecycle within the scope of web applications or software products, preferably within B2B or subscription-based businesses.
• Proven experience managing cross-functional, distributed, and remote teams.
• Solid understanding of agile delivery concepts, including MVPs, incremental delivery, backlog refinement, and release planning.
• Excellent stakeholder management skills with the ability to communicate effectively across varying seniority levels.
• Strong analytical, planning, and problem-solving skills with a proactive approach to risk management.
• Ability to manage tight deadlines in a fast-paced, evolving environment.
• Experience working with external vendors and third-party development partners.
• Strong leadership skills with the ability to motivate teams and drive accountability without formal authority.
• Action-oriented, organised, pragmatic, and delivery-focused, with a strong customer and business mindset.