Delivery Manager

At Te Āhuru Mōwai, we're more than a housing provider.

Established by Ngāti Toa, we are Aotearoa's largest Māori Community Housing Provider, managing almost 1,000 homes across Tawa, Western Porirua and Kāpiti. With a build programme to deliver 115 new homes over two years, alongside investment in our existing homes, we're committed to providing warm, healthy homes that improve wellbeing for whānau.

We're looking for an experienced Delivery Manager to help lead the delivery of our maintenance programmes and play a key role in ensuring our homes remain safe, healthy and well maintained for the whānau who live in them,

Why join Te Āhuru Mōwai?

This is an exciting time to join us.

We've recently brought our maintenance services fully in-house and are investing in a new team structure that provides clearer leadership, stronger support, and better outcomes for our whānau. With a significant new build programme underway and continued investment in our existing homes, you'll have the opportunity to make a real impact in a growing organisation.

In return, you'll enjoy:

• A meaningful role helping provide warm, healthy homes for whānau.
• The opportunity to contribute to housing outcomes that make a lasting difference in our communities.
• A supportive, collaborative team environment where people genuinely care about each other and the work we do.
• Variety, autonomy and the ability to make decisions that improve outcomes.
• The chance to help shape and improve how we deliver our maintenance and property services.
• Working for an organisation guided by kaupapa Māori values and committed to whānau wellbeing.
• Ongoing professional development, training and learning opportunities.
• A workplace that actively promotes wellbeing and personal growth.
• Regular team events, cultural celebrations and opportunities to connect with colleagues across the organisation.

Health Insurance Benefit - We provide health insurance for all permanent employees, including cover for eligible dependent children up to the age of 20.

About the role

This is a hands-on leadership role where you'll manage maintenance programmes from start to finish.

You'll scope work, manage contractors, oversee quality, solve problems and ensure homes are repaired and maintained to a high standard. Every day is different, one day you might be inspecting a property, the next you're working through contractor performance, budgets or programme planning.

You'll work closely with our Team Leaders, Coordinators and wider Property Team to deliver:

• Planned Maintenance
• Responsive Maintenance
• Void (vacant property) programmes
• Property improvement projects

Most importantly, you'll help ensure our whānau have safe, warm homes where they can thrive.

What you'll be doing

You'll be responsible for:

• Planning and delivering maintenance programmes
• Scoping repair and improvement works
• Managing contractors and ensuring high quality workmanship
• Monitoring budgets and approving variations
• Inspecting completed work
• Building strong relationships with tenants, contractors and stakeholders
• Supporting health and safety across all work sites
• Finding smarter ways to improve delivery and customer outcomes

This role carries responsibility for the successful delivery of work programmes, contractor performance, quality and customer satisfaction.

About you

We're looking for someone who enjoys getting things done and leading from the front.

You'll bring:

• Experience managing property maintenance, construction or facilities programmes.
• Strong contractor and supplier management skills.
• Practical knowledge of residential building and maintenance.
• Excellent planning and organisational skills.
• Confidence managing multiple jobs and competing priorities.
• Sound financial and commercial judgement.
• Strong digital literacy and confidence using a range of computer systems.
• Experience using property, maintenance or work order management systems, or the ability to quickly learn new systems.
• Confidence using Microsoft Office, particularly Outlook, Excel and Word.
• Excellent written communication skills for emails, reporting and record keeping.
• Great communication and relationship-building skills.
• A commitment to quality, health and safety, and continuous improvement.

Experience working in social housing or community housing would be an advantage but isn't essential.