Delivery Manager

At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster.

This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains.

Job Title: Delivery Manager

At o9, we invest in people. We seek talented, driven individuals to power our transformative approach. You’ll thrive in a dynamic, supportive environment, growing while making a real impact.

What you’ll do for us

• Participate in the complete lifecycle of projects from blueprint to hypercare
• Create a detailed project plan and align all stakeholders on the jointly developed project plan, milestones, and timelines
• Track plan vs. actuals and document the reasons for any deviations. Develop action plan to mitigate any delays
• Provide detailed project status to all stakeholders on the agreed upon cadence
• Document vacation schedules for all team members
• Approve all timesheets and invoices in a timely manner
• Complete any project management and administration tasks required by the client
• Ensure each team members knows the tasks and deliverables they have to work on
• Document any risks and work with stakeholders to develop mitigation plans
• Maintain a detailed issue log with appropriate ETA, ownership and resolution
• Provide necessary knowledge transition and documentation to o9 support team post go-live
• Continually engage with the customers to manage priorities and expectations
• Ensure timely communication with regards to any project or personnel concerns

What you’ll have

Experience:

• 6-10 years of experience implementing supply chain planning solutions or working in the supply chain/ logistics domain with a focus on planning
• Project Management experience through the full lifecycle of a supply chain planning solution implementation including business requirement gathering, solution design & development, UAT/SIT, and deployment
• Experience using agile methodology to deliver enterprise implementations experience in supply chain projects.
• Education: Bachelor’s or master’s degree.

Skills:

• Knowledge of supply chain solutions
• PMP certification is a plus
• Strong knowledge of project management principles and artifacts is a must
• Knowledge of project management software (Microsoft Project, JIRA etc.), spreadsheet (Microsoft Excel, Google Sheets), document processing (Microsoft Word, Google Docs), presentation (Microsoft PowerPoint) is required
• Strong verbal, written, presentation and demonstration are required in both Japanese and English
• Ability to work in teams, distributed across locations and time zones.

What We Offer

• Competitive Salary – We recognize and reward talent.
• Flexible Work – Work from home three days a week—less commuting, more time for what matters.
• Supportive Team – Work alongside a diverse, talented team you can learn from every day.
• Diversity & Inclusion – We celebrate our international workforce and value different perspectives.
• Food & Drink – Enjoy snacks, teas, and coffees.

More about us…

At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations.

With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value.

o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!