Delivery Manager

Key Skills: Program Management, Technical Program Management, Technical Delivery, Program Management, Technical Program Management, Technical Delivery, Program Management, Technical Program Management, Technical Delivery

Roles and Responsibilities:

• Lead cross-functional planning and execution of technology rollouts across audit business units.
• Coordinate pilots, proof-of-concepts, and early access programmes to validate solutions before wider release.
• Develop adoption strategies covering stakeholder engagement, onboarding, training, and feedback loops.
• Track adoption metrics and KPIs, identify barriers to usage, and drive targeted interventions.
• Partner with product, engineering, change, and training teams to align delivery with end-user workflows and regional requirements.

Skills Required:

• 10-14 years of relevant experience in technology delivery, programme delivery, or change management.
• Strong program management and technical program management experience in complex delivery environments.
• Experience leading technology delivery for AI/ML, data science, or analytics initiatives.
• Ability to manage cross-functional stakeholders and coordinate rollout across multiple business units.
• Experience with agile delivery methods and structured change management approaches.

Good to Have:

• Project management experience.
• Exposure to ADKAR or Kotter change management frameworks.
• Experience in audit, assurance, or professional services environments.

Education: Bachelor's or Master's degree in Business, Technology, Change Management, or a related field.