Delivery Manager

Job Insights:

1. Client Relationship & Requirement Gathering (Japan)

Meet with Japanese stakeholders to understand their digital campaign goals, website design needs, and email journey requirements.

Extract clear, actionable, and structured briefs from client discussions conducted in Japanese.

Manage local client expectations regarding timelines, deliverables, and capabilities.

2. Offshore Cross-Border Collaboration

Translate and articulate Japanese client requirements into clear, structured project briefs in English for our offshore delivery teams.

Act as the primary point of contact for the offshore team when they require clarification on localized nuances or client feedback.

Facilitate smooth communication, ensuring both sides are aligned on project scope and deadlines.

3. Project Management & Quality Assurance

Track the progress of Figma web designs and SFMC journey builds being executed offshore.

Review deliverables before they are presented to the client to ensure they align with the original Japanese brief.

Qualifications & Skills

Communication Skills : Exceptional active listening and interpersonal skills; ability to navigate cultural differences between Japan and India.

Mindset : Highly self-motivated, proactive, and eager to learn digital marketing technologies on the job.

Work Rights : Valid work visa/rights in Japan.