Delivery Operations Executive (Driver Coordination)

Delivery Operations Executive (Driver Coordination)

Koko Delivery is looking for a

hands-on and proactive Delivery Operations Executive

to coordinate our freelance driver fleet and support the smooth running of our daily delivery operations.

This role is suitable for someone with experience in

delivery, dispatch, logistics or operations

, as well as candidates with hands-on delivery experience who are looking to take the next step into an operations role.

You do not need to have been a manager before. More importantly, we're looking for someone who

takes initiative, plans ahead and solves problems instead of waiting to be told what to do.

Key Responsibilities

Plan daily driver manpower based on delivery volumes and requirements

Contact and coordinate freelance drivers to ensure sufficient manpower

Allocate deliveries to drivers and assist with route planning

Monitor deliveries throughout the day and ensure jobs are completed smoothly

Arrange replacement drivers when there are cancellations or manpower shortages

Handle delays, failed deliveries and other last-minute operational issues

Communicate with clients and drivers regarding delivery matters

Recruit and maintain a reliable pool of freelance drivers

Keep manpower, delivery and operational records updated

Identify potential operational issues early and take action before they affect deliveries

Assist with general operational tasks when required as part of a small, hands-on team

What We're Looking For

Experience in delivery, dispatch, logistics, fleet coordination or operations is preferred, but not essential

Candidates with hands-on delivery experience who want to progress into operations are welcome

Strong initiative and problem-solving ability

Able to work independently and take ownership of assigned responsibilities

Able to plan ahead rather than wait for instructions

Comfortable personally calling and messaging drivers to settle manpower and delivery issues

Able to stay organised and respond quickly when plans change

Reliable, punctual and responsible

Comfortable working in a fast-paced SME environment

Basic computer skills and comfortable using WhatsApp and excel

Singapore Class 3/3A driving licence is essential

Working Arrangement

Salary: $2,700–$3,500/month

, depending on relevant experience

5 full working days + 1 half-day per week

1 full rest day per week

Full-time, on-site position

Workplace:
41 Jalan Pemimpin

Training will be provided for candidates with the right attitude and willingness to learn

Why Join Us?

This is an opportunity to move beyond simply completing deliveries or following a fixed schedule and develop broader operations experience.

As you become familiar with our operations, you'll be given increasing responsibility for

manpower planning, driver coordination and day-to-day delivery operations

, with the opportunity to grow together with the company.