Delivery Operations Representative

Job highlights

• Bachelor's degree with 4+ years in Service Delivery and expertise in SLA, Quality, Scope, and Risk Management
• Lead and manage teams to deliver business outcomes, develop new service strategies, manage risks and financials aligned with contracts

THE WORK: Explore new possibilities and inspire collaboration. You will collaborate and manage the team to perform effectively, engage with multiple teams, and contribute to key decisions. You will provide solutions to challenges for your immediate team and across multiple teams, fostering a supportive and dynamic environment. This role embraces the essence of Service Delivery, inviting you to make a meaningful impact. Join us and be part of a journey where your contributions truly matter. Deliver business outcomes and service commitments through careful planning and execution. Develop and implement strategies to maximize opportunities for creating new services. Manage issues and risks related to assigned programs, projects, releases, or contracted services. Identify industry trends, areas of opportunity, and potential threats to develop effective programs addressing these challenges. Support the management of financials, contractual, and operational commitments in alignment with contracts, original deal economics, and cost management targets.HERE''S WHAT YOU WILL NEED: Advanced proficiency in Service Delivery. A minimum of 4 of experience in relevant related skills. Bachelor''s Degree in relevant field of studies.BONUS POINTS IF YOU HAVE: Advanced Business Operation Management Advanced Quality Management Advanced Scope Management Advanced SLA Management Intermediate Risk Management

• Qualification