Delivery Specialist

About the business:

Established in 1997, Country Care Group (CCG) is an Australian family owned and operated business with over 700 staff throughout a wide variety of operations across Australia. With 50 company network stores and over 130 CCG member stores, we are a leading national supplier of a vast range of assistive technology products and in-home aids to assist people living with disability, mobility impairments and the aged. CCG manages national contracts for the supply to state and federal government health services schemes, hospitals, aged and residential care facilities.

The company operates on a shared belief that “staying connected to others isn’t just good for the soul, it good for your health…and it starts with the freedom to live independently.”

Accordingly, the business places a large emphasis on the human connections with each other, therapists and our customers.  The network, contracts, product and functional departments are all designed to support those people.

We currently have a unique opportunity to grow with our business and make a significant impact as a Delivery Driver (Specialist) at our Bundaberg location.

As the Delivery Driver (Specialist), you will deliver mobility equipment such as lift chairs, scooters and walking frames to private houses, hospitals and aged care facilities and assist in setting up the equipment and demonstrating to the customer as required.

Some overnight travel may be required to Rockhampton.  If required, it will be on a fortnightly basis.

A National Police check, NDIS Worker clearance, a current unrestricted Drivers Licence and COVID-19 vaccination is required for this role.

Key Responsibilities:

• Deliver excellence in customer service
• Load and deliver equipment
• Build and maintain relationships with clients, occupational therapists, healthcare facility staff, hospitals, and nursing facilities to ensure the delivery of exceptional products and services
• Undertake deliveries and pickups of living aids to private homes, aged care facilities and hospitals
• Undertake assembly of equipment and client support through the demonstration, adjustment and installation in line with manufacturing requirements
• Undertake efficient scheduling, time management and administrative duties
• Undertake warehouse duties as required
• Unloading & loading of freight.

Requirements:

• Previous experience in a customer-facing role with a focus on sales and customer service
• Excellent interpersonal and communication skills
• Ability to build and maintain relationships with key stakeholders
• Strong organisational and time management skills
• Excellent computer skills
• Ability to perform manual handling
• Knowledge of the healthcare industry and related products is desirable
• Valid driver's license and ability to travel within the region
• National Police Check & NDIS Screening Check.

Job Perks and Benefits:

• Opportunity to join a fantastic team and be part of a growing business venture
• Discounted Health Insurance
• Training and development programs to enhance your skills
• Supportive and inclusive work environment
• Employer Paid Parental Leave
• Free fruit in lunchrooms
• Free Heath Checks.

Country Care Group is committed to an inclusive workforce and welcomes candidates from culturally diverse backgrounds, people with disabilities, and people of Aboriginal and Torres Strait Islander descent.