Delivery Supervisor

• Ensure drivers are following all company policies – uniform, professionalism and

respect, etc.

• Verifying, scanning, and processing facilities
• Monitoring and responding to emails and chats
• Reconciling drivers as they return
• Rebin dry returns and make sure returned fridge items are in the

appropriate fridge

• Answer phone calls and problem solve the situation – cancelling, rescheduling,

finding service, etc.

• Hang delivery bags according to zip codes
• Check with and expedite H20 for facilities and retail deliveries at various times

throughout the afternoon

• Get/calculate driver count for each shift
• Split deliveries to the drivers/build the routes
• Check all fridge items so drivers don’t forget before leaving
• Assist drivers with scanning routes as needed
• Ensure/Track which phone and car each driver is using
• Enter counts for drivers and pickups into trackers
• Work with pharmacies (if needed) to correct addresses
• Check timecards to verify accurate punches for all team members
• Generate, print, and process Fed Ex deliveries as needed
• Clean and organize Delivery Central to maintain a neat and efficient workspace
• Communicate with other supervisors to “pass down” any critical notes from the

previous shift

• Count money from all driver reconciliations, enter in computer tracker, and place

in safe

• Other duties as assigned