Demand Planning Manager

About us

bolttech is an international insurtech with a mission to build the world’s leading, technology-enabled ecosystem for protection and insurance. With a full suite of digital and data-driven capabilities, bolttech powers connections between insurers, distributors, and customers to make it easier and more efficient to buy and sell insurance and protection products.

A part of Pacific Century Group, bolttech serves customers in multiple markets across North America, Asia and Europe.

In this position you will…

Produce demand planning scenarios for specific key Customers, ensure timely research of forecasts and actuals to allow real time purchase or disposal of assets in an efficient and cost-effective manner. Management of demand planning duties including forecasting future product demand, analysing lifecycle asset flow, liaising with key Customers to manage New Product introduction, SKU management and End of Life Planning.

You will be responsible for…

• Developing demand forecasts (operational forecasts) at multiple levels of aggregation.

• Reviewing historical sales trends, researching demand drivers, preparing forecast data, developing statistical forecast models, and evaluating forecast results

• Coordinating cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales and marketing assumptions

• Utilising a collaborative and consensus approach by working with Sales, Operations, Finance and Customer Experience teams to obtain and ensure that current and accurate information is used for demand forecasts

• Managing and maintaining the demand planning process including updating relevant spreadsheets and databases

• Providing input to the Global Supply Chain team in developing inventory strategies on existing assets, new products, and product phase-outs.

• Master data creation, mapping and management

• Developing and maintaining working relationships with internal and external suppliers and Customers.

• Compile and issue weekly and monthly KPI reports

• Recommend purchase order placement and work in conjunction with Asset Management team

• Assist and support in developing new ways of working as the business expands

For you to be successful…

…we expect you to be able to demonstrate the following key competencies:

Impactful

• Has a clear understanding of team’s objectives and aligns efforts to these.
• Maintains commitment to achieving goals in the face of obstacles.

Customer Focus

• Demonstrates a customer centric mindset by prioritizing customer needs and addressing concerns with a sense of urgency.
• Aware of the benefits of offering different service solutions to a diversity of customers and helps support adoption.

Curious

• Engages in learning activities and is interested in understanding different ways of doing things including the key activities performed by others in team.
• Understands the value of knowledge sharing and seeks learning in areas beyond own area of focus.

Collaborative

• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Offers support and contributes to the delivery of shared goals. Displays loyalty and trust to team.
• Co-operates with team members to resolve problems and achieve goals.

Communication

• Communicates clearly and actively listens to others.
• Keeps relevant people accurately informed and up to date of both positive and potentially negative information.
• Appreciates feedback and provides timely specific feedback in return.

You will require the following qualifications and skills

• Experience of working in Operations or Supply Chain within the Telecommunication or FMCG industry
• Strong analytical skills and logical decision-making experience
• Good financial acumen and understanding of P&L management
• Proven Account management skills & strong interpersonal skills
• Excellent written and verbal communication skills (fluent in English)
• Ability to work methodically with attention to detailed
• “Can-do” proactive attitude with the determination to see through change
• Ability to work effectively across a complex matrix organisation and establish strong working relationships with internal and external stakeholders.