Demo Program Manager, Community Development

Description To perform a variety of specialized clerical duties in the maintenance of Police Department records, reports and cases; to process various police reports and enter data into computerized records management systems; to research, review and amend documents; and to provide accurate and current information to law enforcement staff and the public.

NOTE: THIS POSITION REQUIRES SWING AND GRAVEYARD SHIFT, WEEKEND AND HOLIDAY WORK. DISTINGUISHING CHARACTERISTICS This is an entry level class for the Police Assistant series. This classification is distinguished from the Police Assistant II by the performance of the more routine tasks and duties assigned to positions within this series. Since this class is typically an entry level class, employees may have only limited or no directly related work experience.

Examples Of Essential Functions Receive and process police reports according to established guidelines; receive, log, copy and maintain warrants, information sheets and case files; prepare records for microfiche, microfilm and index cards as appropriate.

Maintain a variety of records, files and logs of criminal histories, warrants, subpoenas, citations, and related law enforcement information.

Time stamp and file all incoming police reports, cases and documentation; screen and process accident and offense reports; review and reject reports that do not meet minimum requirements; copy and disseminate reports to appropriate staff.

Conduct specialized research; assist various law enforcement staff in locating criminal histories and other needed information; disseminate information to department staff, outside law enforcement agencies, the public and other employees according to established guidelines.

Respond to public inquiries in a courteous manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.

Type and process a variety of correspondence, reports, forms and confidential documents from drafts, notes or brief instructions; proof read materials for accuracy, completeness and compliance with departmental regulations.

Make entries, cancellations, modifications and inquiries excluding warrants into the NCIC and local Police Database computer systems regarding a variety of law enforcement information; update and maintain civil and criminal records; monitor and confirm outstanding warrants; receive and send teletypes.

Review criminal histories of convicted persons with the City Police Department; determine if registrants meet the criteria of a repeat offender; forward information to appropriate law enforcement personnel.

Review all field interview cards submitted by patrol personnel; determine if subject's activity matches known modus operandi; complete criminal profiles including mug shots, driver's license and vehicle registration information; enter field interview information into the Records Management System.

NOTE: THIS POSITION REQUIRES SWING AND GRAVEYARD SHIFT, WEEKEND AND HOLIDAY WORK. Knowledge Of KNOWLEDGE, SKILLS & ABILITIES Principles and practices of police report preparation.

Principles and practices of record keeping.

Modern office procedures, methods and equipment including computers.

Principles and practices of data entry.

Applicable rules and regulations governing the release of law enforcement records.

Use and application of basic law enforcement terminology.

Methods and techniques of dealing with the public.

English usage, spelling, grammar and punctuation.

Ability To Accurately enter police reports and other legal information into the computer.

Conduct extensive police research.

Perform a variety of responsible office support work related to law enforcement functions.

Respond to requests and inquiries from the general public.

Type and process a variety of law enforcement correspondence, reports, forms and confidential documents.

Maintain accurate and current law enforcement records and files.

Type at a speed necessary for successful job performance.

Understand and follow oral and written instructions.

Communicate clearly and concisely, both orally and in writing.

Establish and maintain effective working relationships with those contacted in the course of work.

Experience Minimum Qualifications

Two years of increasingly responsible paid clerical support experience.

Training Equivalent to the graduation of the twelfth grade.

(High school diploma or GED certificate)

License Or Certificate Possession of, or ability to obtain, valid NCIC certification for inquiry.

Possession of typing certification, with 40 words per minute typing speed, corrected.

Note: A certified typing certificate must be submitted to the Department of Human Resources by the filing deadline date. When applying online, you may mail the certificate to the Department of Human Resources, P.O. Box 1900, Reno, NV 89505 or you may hand deliver it to 1 East First Street, 4th Floor, Reno, NV. Please be sure to reference which position you are applying for. Supplemental Information

How To Apply You may apply online or submit your application in person or by mail to the Department of Human Resources, 1 East First Street, 4th Floor, Reno, NV 89501. We encourage individuals to apply online.

NOTE: This application must be submitted to the City of Reno Human Resources Department as of 5:00 p.m. on April 6, 2007. No post-marks will be accepted. EXAMINATION PROCESS Written Multiple-Choice Examination: 100% of final grade.

TESTING ACCOMMODATION If you wish to identify yourself as an individual with a disability and will be requesting an accommodation, that request must be made to the Chief Examiner no later than the closing date of this announcement.

NOTIFICATION Qualified applicants will be notified by mail of the exact date, time, and location of the examination. Applicants are notified in writing of their examination results. Individuals who do not meet the qualifications will also be notified.

CONTACT AND DEMOGRAPHIC INFORMATION Applicants are responsible for keeping the Reno Civil Service Commission informed of mailing address and telephone number changes. Rule XIV, Section 2. It shall be the sole responsibility of each applicant for examination and each person on an eligible list for appointment to promptly report to the Commission the following information. Failure to do so shall constitute cause for rejection of application or removal from the eligible list, as appropriate.

• Any change in name, address, and telephone number……

Demographic information (name, address, phone number, ethnic/racial, gender, birth date) provided by an applicant on the most recent job application will be considered correct and will override previously submitted information provided by the applicant.

EMPLOYEE/VETERAN PREFERENCE (In the Event of Tie Scores) In the event of tie scores resulting from an open competitive examination, employees will be provided a rank preference in the following order: employees with established veteran status shall be given the first preference, non-veteran employees second preference and non-employee veterans third preference. A candidate who desires to claim veteran's preference must, at time of application, submit documentation of honorable discharge from the United States Armed Forces. This preference will only be administered in the event of tie scores. Documentation must be submitted at time of application.

APPOINTMENT & CERTIFICATION Appointments to positions in the City's Civil Service system are made on the basis of examination. Scores resulting from a competitive examination are used in determining a person's rank on an eligible register. The current certification rule in effect at the time a request is received by the Civil Service Commission will be used to refer names. The department may hire any of the persons referred. The names of those persons not hired may be considered when the next vacancy occurs, for as long as that register is viable. Note: If noticed as an "open competitive/promotional" recruitment, eligibles will be certified first from the promotional list and the balance of eligible names will be certified from the open competitive list.

ALL RENO POLICE DEPARTMENT POSITIONS HAVE SPECIAL EVALUATION STANDARDS (see below) Subject to change as directed by Reno Police Department policy. Medical and Psychological Screening Eligible candidates selected from the open certification list for Police Department positions may be required to submit to medical, visual, psychological, and drug screening at the City's expense. These processes will be conducted by a licensed physician and will be used to evaluate a candidate's capability to safely perform the related physical and mental demands of the job.

Background Investigation A background investigation will be conducted in order to verify the accuracy and completeness of statements contained on the application and to obtain information relative to predicting successful performance for the position. Polygraph examination may be required.

Deputy Chief Review Board A Deputy Chief review board will examine the results of the evaluation standards listed above. Based on this evaluation, eligible candidates may be selected or removed from the eligible list.

PROBATIONARY PERIOD As the final step in the selection process, newly hired and newly promoted employees serve a probationary period of fixed duration to show their ability to perform the work.

QUESTIONS/UPDATES Questions about the information on this announcement should be directed to Cara Stewart at

(775) 334-2222.

Updates to application information should be directed to the Human Resources staff at (775) 334-2285.

The largest city in Northern Nevada, Reno is located on the eastern side of the Sierra Nevada Mountains. Ideally located, Reno is a short trip from metropolitan areas, hiking and camping, winter skiing, wine country and pristine deserts. Living in Reno provides unlimited indoor and outdoor recreational activities, a growing art community and the opportunity to really build a satisfying life. One might say the location itself is a benefit.

Working at the City of Reno provides the opportunity to grow your career while joining an important mission: "Creating a community that people are proud to call home." If you ever wanted to be part of something important, impactful and life-changing, work at the City of Reno may be your destination and a place to call home.

The City of Reno offers an exceptional benefit plan that complements your lifestyle:

• City paid medical, dental, and vision insurance coverage; paid 100% for employee and 50-55% for dependents. We also offer a high deductible health plan with an associated HSA.
• Flexible spending plans for health and dependent care with contributions allowed to the IRS limit.
• Employer paid life insurance and long term disability insurance.
• Deferred compensation plans 457 and 401(a) available, with up to a 5% City match for eligible employee (dependent upon collective bargaining agreement).
• Twelve Holidays; Vacation leave accrued at 4 or more hours per bi-weekly pay period; Sick leave accrued at 4 hours per bi-weekly pay period. Two floating holidays.
• Wellness benefits are available for all employees which include free of charge workout opportunities at City of Reno gyms, free of charge swimming and discounts on aqua classes.
• Opportunities for discounted and free tickets for events and attractions.
• Credit Union Membership
• Unique benefits such as Grand Rounds, Barinet, ComPsych Employee Assistance Program with legal benefits and Talkspace, all City sponsored.
• The City does not participate with social security but is part of the PERS retirement system. PERS is 100% employer paid.
• No state income tax.
• Some collective bargaining groups qualify for longevity pay, uniform pay and other types of reimbursement.
• We offer health and welfare benefits along with deferred compensation benefits for certain part-time statuses.

Specific benefits are dependent upon the provisions of collective bargaining agreements. Benefits are subject to change.