DEN STEWARD / SERVER

About the role

Silverlens is looking for a Den Steward / Server to provide excellent customer service and support the daily operations of the Den. The role involves serving food and beverages, assisting guests, maintaining cleanliness, and supporting the Bar and Kitchen teams.

Key responsibilities

• Greet and assist guests in a friendly and professional manner.
• Take and serve food and beverage orders accurately and promptly.
• Answer basic questions about menu items and assist guests with their needs.
• Check on guests and ensure a pleasant dining experience.
• Keep the Den/Cafe, dining area, service stations, and toilets clean and organized.
• Clean tables, service areas, and other assigned areas.
• Properly dispose of waste and follow cleanliness and hygiene standards.
• Assist the Bar and Kitchen teams during busy periods.
• Replenish supplies and keep service areas organized.
• Follow company, health, safety, and food hygiene policies.

About you

• At least High School Graduate.
• Experience in food service, restaurant, cafe, hospitality, or customer service is an advantage.
• Good communication and interpersonal skills.
• Customer-service oriented and friendly.
• Able to work in a fast-paced environment.
• Reliable, punctual, and willing to follow the required work schedule.
• Good grooming and personal hygiene.
• Basic math skills for handling payments.
• Willing to perform both service and cleaning duties.
• Team player with a positive attitude.