Dental Administrator

We are a well-established, independent, single-doctor dental practice located in Calgary. We prioritize high-quality patient care, long-term relationships, and a supportive, respectful team culture.

We focus on thorough, patient-centered care and maintaining a smooth, well-organized daily routine. We are seeking a reliable, long-term team member looking for a stable, permanent professional home.

Why You’ll Love Working With Us

• Work-Life Balance: 4-day workweek with predictable hours (9:00 AM – 5:00 PM). No evenings and no weekends.
• Competitive Wage: $23.00 – $30.00/hour starting rate, depending on experience and demonstrated technical efficiency.
• Supportive Environment: Work directly with a collaborative team and a dedicated, approachable dentist.

Key Responsibilities

• Front Desk Operations: Welcome patients, manage check-ins/check-outs, and maintain a warm, welcoming reception atmosphere.
• Insurance & Billing: Navigate the Alberta Dental Fee Guide, submit primary and secondary electronic claims, process pre-determinations, and coordinate patient benefits.
• Schedule Optimization: Proactively manage hygiene and doctor schedules to maintain continuous workflow and fill last-minute gaps.
• Treatment Coordination: Present treatment estimates clearly, explain payment options, and help patients navigate their insurance coverage with confidence.
• Account Reconciliation: Collect patient copayments, process daily deposits, and follow up on outstanding insurance accounts.

What We Are Looking For

• Experience: Minimum 1 year of hands-on administrative experience in a Canadian dental practice.
• Software Proficiency: Strong familiarity with dental practice management software (experience with ClearDent is a strong asset).
• Billing Mastery: Direct experience working with the Alberta Dental Fee Guide and handling complex insurance pre-determinations and benefit coordination.
• Communication: Excellent verbal and written communication skills with a compassionate, professional patient approach.
• Reliability & Stability: A track record of consistent employment and a desire to settle into a long-term role.

How to Apply

If you are an experienced or growth-minded Dental Administrator looking for a stable, non-corporate practice where your contributions are recognized, we would love to hear from you.

Please submit your resume along with a brief cover letter answering the following question:

"What draws you to a small, single-doctor independent practice compared to your current or past workplace?"

We thank all applicants for their interest in joining our practice; however, only those selected for further consideration will be contacted.

Pay: $23.00-$30.00 per hour

Expected hours: 32.0 – 38.0 per week

Benefits:

• Dental care
• On-site parking

Application question(s):

• How many years of hands-on experience with ClearDent do you have?
• Are you comfortably fluent in English (both written and spoken) to communicate complex dental treatment plans and insurance details to patients?

Experience:

• Dental Administration: 1 year (required)

Work Location: In person