Dental Assistant (Back Office / Billing Support)

Dental Assistant (Back Office / Billing Support) — Part-Time, Mon/Wed/Fri

Pay: From $19.00 per hour, depending on experience and licensing, plus bonus pay
Job type: Part-time
Schedule: Monday, Wednesday, and Friday, 9:00 AM – 5:30 PM (8-hour shift, 24 hours/week)
Location: Arcadia, CA

About the role

Our lean 3-chair general dental practice is looking to add another dependable, detail-oriented Dental Assistant who is comfortable both chairside and on the administrative side of the office to our current five member team. This office performs all procedures including endodontic, hygiene, orthodontic, prosthodontics, oral surgery, and periodontics.

This is a part-time position, three days a week (Monday, Wednesday, Friday, 9:00 AM – 5:30 PM), ideal for an experienced assistant looking for a consistent, predictable schedule.

You’ll support the dentist during procedures, keep our operatories clean and compliant, and help manage insurance claims and billing from the payer side. Unlicensed Dental Assistants are welcome to apply; pay is set based on experience and licensing. Mandarin-speaking candidates are a big plus, as many of our patients prefer to communicate in Mandarin - mandarin skill ability self-assessed to be conversational competency.

What you’ll do

Clinical

• Assist chairside with procedures including but not limited to endodontic, hygiene, deep cleaning and oral surgery procedures
• Take X-rays using our wall-mounted intraoral X-ray unit
• Sterilize and maintain instruments and equipment; set up and break down operatories between patients
• Keep operatories and work areas clean and stocked in line with CDA and ADA infection-control and safety standards
• Maintain accurate paper charts, including filing, updating, and pulling charts for appointments

Billing and insurance

• Submit and track pre-authorizations and PPO claims
• Follow up on outstanding claims with payers
• Read and reconcile payer remittances (EOBs/ERAs) and post payments
• Assist with payer disputes, appeals, and denied or underpaid claims
• Bill Medi-Cal Dental claims and stay current with Medi-Cal requirements

Patient service

• Greet and prepare patients, explain procedures and post-op instructions, and answer billing questions with patience and professionalism
• Deliver a consistently friendly, organized experience from check-in to check-out

What we’re looking for

Required

• Dental Assistant experience in a clinical setting, with demonstrated, reliable chairside competency across endo, hygiene, perio, and oral surgery procedures
• California Radiation Safety (X-ray) certification, or willingness to obtain it before taking radiographs
• Fundamental understanding of dental payer relations, pre-authorization, and claim submission (we will train on deeper payer-side processes such as remittance reconciliation, appeals, and Medi-Cal billing)
• Familiarity with Dentrix practice management software
• Experience maintaining paper charts
• Strong attention to detail and excellent customer service skills
• Ability to keep a clean, compliant clinical environment per CDA and ADA guidelines

Preferred

• Mandarin speaking (basic conversational level is fine)
• At least 1 year of independent chair-side dental assistant clinical experience
• Working understanding of PPO remittance, pre-authorization submission processes, payer disputes, Medi-Cal Dental billing, and typical insurance coding, and typical Medicare/Medi-Cal/PPO coverage limits.

Compensation and benefits

• Starting at $19.00/hour for unlicensed Dental Assistants, but can increase depending on years of experience, work scope, and licensing.
• EoY Bonus Pay

How to apply: Submit your resume through Indeed. Please note your licensing status, Dentrix experience, any Mandarin ability, and your billing/insurance experience in your application.

Pay: $19.00 - $22.00 per hour

Expected hours: 24.0 per week

Work Location: In person