Dental Assistant

About the role

This is a dental front desk and patient care support role. You will perform customer service duties, assist the dentist during treatment, and ensure patients receive high-quality care in a clean and safe environment.

Key responsibilities

• Perform customer service duties at the front desk such as handling patient registration, appointment booking, answering phone calls and attending to patients' enquiries
• Setting up and preparing the necessary equipment and materials for different dental services
• Assisting the dentist during treatment
• Ensuring safety and comfort of patients
• Educating clients on dental procedures and post-operative care
• Updating patient records on the computer using relevant software
• Keeping clean and sterile for all needed equipment
• Complying with all rules on confidentiality and Data Protection
• Carry out any other duties as requested by colleagues to ensure that patients receive a high quality of patient care

About you

• Preferably minimum of 1 year's customer-service/ front-desk/ receptionist experience
• Computer and smartphone literate
• Able to converse in English and Mandarin so as to provide communication on medical consultation in English or Mandarin speaking clients
• Preferably able to speak Chinese dialects (eg Cantonese, Hokkien, Teochew) so as to provide communication on medical consultation to dialect-speaking clients
• Pleasant, hardworking, and responsible team-player
• Able to work independently and with others
• Proactive and able to take the initiative while working with fellow colleagues as a team
• Able to work office hours, 5.5 days a week