Dental Assistant

Job Summary
We are seeking a dynamic and detail-oriented Dental Assistant/Receptionist to join our vibrant dental practice. This role combines essential clinical support with front desk administrative duties, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, highly organized, and passionate about providing exceptional patient care. You will play a vital role in maintaining efficient office operations while delivering friendly, professional service to our diverse patient community. This paid position offers an exciting opportunity to grow your career in a supportive and fast-paced environment.

Duties

• Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake processes
• Manage appointment scheduling using dental practice management software such as Dentrix or Eaglesoft, ensuring optimal flow of daily patient visits
• Verify insurance benefits, perform insurance claims submissions, and follow up on outstanding payments using systems like Epic, Meditech, or Athenahealth
• Prepare and review medical and dental documentation for accuracy and completeness, including care plans and treatment notes
• Handle multi-line phone systems with professional phone etiquette, addressing patient inquiries and redirecting calls as needed
• Maintain accurate dental records and manage filing of medical records in compliance with HIPAA regulations
• Assist the dental team during procedures by sterilizing instruments and preparing treatment areas as needed

Skills

• Extensive experience with electronic health record (EHR) systems such as eClinicalWorks, Dentrix, Eaglesoft, or similar platforms
• Proficiency in medical billing, coding (CPT, ICD-9/10), and documentation review to ensure accurate claims processing
• Strong knowledge of dental terminology and medical terminology relevant to clinical procedures and patient care
• Familiarity with insurance verification processes for Medicare, Medicaid, private insurers, and understanding of ICD coding standards
• Bilingual abilities are highly desirable to effectively serve diverse patient populations
• Excellent computer skills including Microsoft Office suite; typing skills (10 key typing) for efficient data entry
• Exceptional customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines
• Prior clinic or dental office experience is preferred; familiarity with office management tasks such as filing, scheduling, and health information management is a plus
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail

Join our team to make a positive impact on patients’ oral health while advancing your career in a supportive setting that values your skills and dedication!

Pay: $16.00 - $25.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Vision insurance

Work Location: In person