Dental Assistant / Receptionist

Part-Time or Casual - optional

Are you a passionate Dental Assistant / Receptionist looking for a role where you're truly valued? At Quality Dental Care in Mount Gravatt we foster a close-knit team who genuinely love what we do - and we'd love to find the right person to grow with us!

About Us

At Quality Dental Care Group, we are committed to excellence, innovation, and the growth of our people. Our modern, fully equipped practice reflects our drive to stay at the forefront of dental technology, offering an environment and calibre of training that is genuinely hard to find elsewhere.

Being part of a growing national dental group comes with many benefits. We are open and committed to continuous improvement and always looking for ways to streamline processes to make your job easier. We value your feedback and encourage ideas on how we can work smarter and deliver an even better experience for both our team and our patients. At the same time, we have access to the resources, support, and opportunities that come with a larger organisation, while maintaining the close-knit, welcoming culture of each individual clinic.

We just want to create a place where everyone enjoys coming to work, we support each other through TEAMWORK, and each individual is valued for what they bring to the team.

About the Role

We're looking for a motivated and caring Dental Assistant / Receptionist to join our team. You will be supported by our amazing close knit team, as we work together to achieve our goal of providing quality patient care.

In this role you will be:

• Chairside assisting and supporting during dentist treatments on occasion
• Working with the Sterilisation team to ensure instruments are sterilised, packaged, and ready for use in line with strict infection control protocols on occasion
• Taking and processing X-rays where licensed to do so on occasion
• Documenting treatment notes and assisting with laboratory communication on occasion
• Supporting the clinical team with day-to-day coordination to ensure a smooth, positive patient experience
• Problem-solving and taking initiative
• Ensuring every patient feels comfortable and at ease throughout their visit
• Providing post-operative care instructions and supporting patients following treatment
• Greeting patients warmly and professionally and handing patient enquiries via phone, email, and in person
• Managing bookings, enquiries, and daily schedules
• Processing payments, HICAPS, Medicare and patient communication
• Preparing and setting up surgeries before and after appointments on occasion

About You

• Minimum of 2 years’ experience in a similar role
• Certificate III Dental Assisting (not essential)
• Excellent communication and interpersonal skills to effectively engage with patients
• Strong attention to detail and the ability to work efficiently and accurately
• Commitment to providing a warm, high-quality, patient-centred care
• Ability to work collaboratively as part of a team
• Reliability and a genuine passion for the industry

What We Offer

• A fun and caring work environment where our people come first
• A combination of complex and cosmetic dentistry, as well as general dentistry
• Ongoing professional development opportunities
• Access to the latest technology and innovation in the industry
• Above award rates
• Novated Leasing
• A small, close-knit team environment
• A practice that genuinely cares about its patients and its people

Does this sound like you? We'd love to hear from you!

Click APPLY to submit your CV and Cover Letter outlining why you think you would be a great fit for us!

If you would like to reach out for a confidential chat, please call Tahnee on [0402 907 196](tel:0402 907 196) or email [email protected].

We look forward to meeting you!

Please note all candidates will be subject to a Police Clearance and Working With Children Check.