Dental Assistant / Receptionist

Tired of the routine clinical treadmill? Arc Dental Surrey Hills invites an experienced, passionate Dental Assistant / Receptionist to help shape our growing, people-first practice on a casual or permanent part-time basis.

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Imagine working in a clinical environment that transcends the conventional cycle of routine dentistry. At Arc Dental, we champion a comprehensive, full-mouth approach to long-term health, offering a supportive space where your skills are actively nurtured and patient care is always deliberate, thorough, and unhurried.

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About Us

Founded two years ago, Arc Dental was built on a singular conviction: exceptional dentistry must center on the individual, not just the procedure. Located in Surrey Hills, our purpose-built practice rejects the sterile, clinical feel of traditional clinics. Instead, we have cultivated a calm, welcoming sanctuary designed to alleviate dental anxiety and elevate the entire patient experience.

We deliver a comprehensive spectrum of advanced care—ranging from preventive mastery and meticulous restorations to modern aesthetics, clear aligners, implants, and sedation dentistry. Because we embrace a holistic, full-mouth philosophy, our treatment plans are never rushed; they are thoughtful, tailored, and executed to the highest standard.

Joining us means becoming part of a forward-thinking team that values trust, professional growth, and uncompromised quality of care.

The Role

• Advanced Clinical Partnership: Deliver expert chair-side assistance across a comprehensive scope of procedures, seamlessly integrating state-of-the-art technology such as EMS Airflow and digital imaging.
• Executive Concierge & Reception: Serve as the welcoming face of the practice, expertly managing patient journeys, appointment coordination, and enquiries with warmth and discretion.
• Financial Administration: Accurately manage billing, health fund claims, and on-the-spot rebates with meticulous attention to detail.
• Uncompromising Clinical Safety: Uphold stringent sterilisation protocols and infection control standards to protect patient and team safety.
• Operational Synergy: Drive a smooth, efficient daily workflow by bridging clinical chair-side support with front-office administration.
• Culture Stewardship: Act as a foundational pillar in a growing practice, helping to shape our clinical standards, patient experience, and core values.

Who We're Looking For

• Experience & Communication: A minimum of 1 year of dental experience backed by exceptional written and verbal English communication.
• Philosophy Alignment: A natural resonance with comprehensive, patient-first care — recognizing that every clinical interaction involves a human being, not just a procedure.
• Health Sector Acumen: Prior front-desk or administrative experience within a dental or premier health setting is highly regarded.
• Emotional Intelligence: Poised interpersonal skills and a calming, reassuring presence that effortlessly diffuses patient anxiety.
• Composure & Initiative: The ability to balance multitasking across clinical and administrative duties with grace, clarity, and composure under pressure.
• Meticulous Precision: Unwavering attention to detail across infection control protocols, practice records, and schedule management.
• Collaborative Adaptability: A proactive, team-first mindset suited to an agile, growing practice where your flexibility and input directly influence our success.

Benefits We Offer

• Competitive Remuneration: Above-award salary that reflects your expertise, dedication, and value to the team.
• State-of-the-Art Environment: Work in a modern, purpose-built practice equipped with advanced dental technology.
• Staff Parking: Convenient, secure underground parking available on-site for all team members.
• Mentorship & Collaboration: Partner alongside skilled practitioners with diverse clinical backgrounds, expanding your professional horizons every day.
• Dedicated Growth: Tangible investments in your career through ongoing professional development, training, and clear paths for advancement.

At Arc Dental, you won't just support daily operations — your expertise, empathy, and ambition will directly influence the culture, reputation, and future of our clinic.