Dental Assistant/Receptionist

Job Overview

Join our dynamic healthcare team as a Dental Assistant/Receptionist, where you will be the friendly face and efficient organizer of our dental practice. This vital role combines clinical support with front desk responsibilities, ensuring a seamless patient experience from appointment scheduling to post-treatment care. Your energetic approach and attention to detail will help foster a welcoming environment while maintaining the highest standards of clinical confidentiality and administrative excellence. We are committed to providing a paid position that values your skills and dedication in delivering exceptional patient service.

Responsibilities

• Greet patients warmly, verify insurance information, and manage patient check-in and check-out processes with professionalism and enthusiasm.
• Schedule appointments accurately using dental practice management software, coordinating with clinical staff to optimize daily workflows.
• Assist the dental team during procedures by preparing instruments, taking digital radiographs, and ensuring patient comfort throughout treatment.
• Maintain and update electronic health records (EHR systems), including documentation review, medical records management, and accurate coding.
• Handle medical billing and collections efficiently, including Medicare and health insurance claims processing using systems
• Manage phone communication with patients and insurance providers, demonstrating excellent phone etiquette and customer service skills.
• Ensure compliance with HIPAA regulations and clinical confidentiality policies while managing filing, data entry, and other clerical tasks such as 10-key typing and document organization.

Qualifications

• Proven experience in a dental clinic setting with strong knowledge of dental terminology, medical coding (ADA coding), and health information management.
• Proficiency in EMR/EHR systems.
• Excellent computer skills including Microsoft Office suite for documentation and administrative support tasks.
• Demonstrated ability to provide outstanding patient service with strong front desk and medical receptionist skills.
• Knowledge of health insurance procedures, medical billing practices, care plans, and documentation review processes.
• Bilingual abilities are highly desirable to serve diverse patient populations effectively.
• Previous clinic experience with medical administrative support or medical office management is preferred.
• Strong organizational skills with attention to detail in filing, HIPAA compliance, and clinical confidentiality policies.
• Ability to handle multiple tasks efficiently while maintaining a positive attitude in a fast-paced environment.

Join us to be part of a dedicated team that values energetic service delivery combined with meticulous administrative support!

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Continuing education credits
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid orientation
• Paid time off
• Paid training

Work Location: In person