Dental Assistant/Receptionist

Job Summary

We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant endodon practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while ensuring smooth administrative operations. As a key member of our team, you will assist with clinical procedures, manage patient interactions at the front desk, and handle vital documentation with precision and professionalism. Your energetic approach and attention to detail will help create a welcoming environment where patients feel valued and cared for from their first contact to their final appointment.

Duties

• Greet patients warmly, check them in and out efficiently, and schedule appointments using advanced scheduling software.
• Assist dentists during procedures by preparing instruments, taking X-rays, and ensuring patient comfort throughout treatments.
• Maintain accurate and detailed medical records
• Manage medical billing processes, including insurance verifications and claims submissions
• Handle phone communication with professionalism, providing clear information about services, appointment reminders, and answering patient inquiries with excellent phone etiquette.
• Ensure compliance with HIPAA regulations by safeguarding clinical confidentiality policies and managing sensitive health information securely.
• Perform clerical duties such as data entry, typing (including 10-key typing), filing medical records, and maintaining organized office operations. Knowledge of Dentrix would be helpful but not required
• Process payments accurately through medical collection procedures while supporting overall office management tasks to keep the clinic running smoothly.
• Collaborate with team members to develop care plans tailored to each patient's needs while supporting clinical documentation review for accuracy.

Qualifications

• Proven experience in a dental office setting with strong knowledge of computers.
• Excellent customer service skills paired with professional phone etiquette and effective communication abilities.
• Strong computer skills
• Ability to multitask efficiently in a fast-paced environment while maintaining attention to details
• Prior clinic experience with knowledge of clinical confidentiality policies and health information management is preferred.
• Demonstrated organizational skills with experience in dental administrative support, scheduling, and documentation review.

Join our team where your energy fuels our mission to deliver outstanding dental care! We value your dedication and offer an engaging work environment that supports your professional growth while making a positive impact on our patients’ lives.

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Paid training

Work Location: In person