Dental Biller (ENG)

As a Dental Biller, you will play a critical role in managing the complete billing cycle, including Revenue Cycle Management (RCM) and Accounts Receivable (A/R). This role ensures efficient billing operations by handling claims, investigating denials, and performing end-to-end billing tasks to optimize revenue for dental practices.

Key Responsibilities

• End-to-End Revenue Cycle Management (RCM):
• Oversee the entire billing cycle from claims submission to final reimbursement, ensuring accuracy and efficiency at every stage.
• Accounts Receivable (A/R) Collections:
• Track and manage unpaid claims, perform timely follow-ups, and resolve collection issues to maximize revenue.
• Claims Denial Investigation and Resolution:
• Investigate denied claims, identify errors or missing information, and resubmit claims with appropriate corrections.
• Claims Resubmission and Corrections:
• Manage backend billing tasks related to claim corrections and resubmissions to avoid reimbursement delays.
• Documentation and Compliance:
• Ensure all billing activities are properly documented and compliant with regulatory requirements, including HIPAA.

Requirements

• Proven experience in medical billing within a dental practice setting
• Experience with claim denial management and collections processes
• Strong English communication skills (written and verbal)
• Proficiency with dental billing software (Eaglesoft, Dentrix, Denticon, etc.)
• Strong familiarity with dental insurance providers (Delta Dental, MetLife, Cigna, etc.)
• Excellent customer service, analytical, and critical-thinking skills
• Solid understanding of HIPAA regulations and patient data confidentiality
• Strong problem-solving skills and ability to work with minimal supervision
• Willingness to work US time zones (PST, EST, CST)
• High school diploma or equivalent

System and Work Setup Requirements

• Internet: Stable, high-speed connection (preferably 25 Mbps or higher)
• Device: Own PC or laptop with at least 8 GB RAM
• Processor: Intel Core i5, AMD Ryzen 3, or 2013 Mac equivalent (or higher)
• Operating System: Windows 10 or later / macOS Catalina 10.15 or newer
• Storage: 500 GB HDD or 128 GB SSD (or higher) with sufficient free space
• Web Browser & Security: Up-to-date browsers and active security software
• Audio Equipment: Noise-canceling headset or earphones
• Webcam: 720p resolution or higher
• Workspace: Dedicated, quiet, and organized workspace free from distractions

Benefits

• Permanent remote work setup
• Competitive starting rate paid in USD
• Internet subsidy
• Medical allowance
• Retirement fund
• Paid US holidays
• Paid vacation and sick leave