Edge

****Before you apply: Candidates must live in the GAM (Great Metropolitan Area)*****
Accepted counties in CR (Cantones):
San Jose Province: San Jose city, Escazu, Desamparados, Aserri, Mora,Goicoechea, Santa Ana, Alajuelita,Vazquez de Coronado, Tibas, Moravia, Montes de Oca, Curridabat.
Alajuela Province: Alajuela city, Atenas, Poas, San Ramon, Grecia, Naranjo, Palmares, Valverde Vega (Sarchi)
Cartago Province: Cartago city, Paraiso, La Union, Oreamuno, Alvarado, El Guarco
Heredia Province: Heredia city, Barva, Santo Domingo, Santa Barbara, San Rafael, San Isidro, Belen, Flores, San Pablo
About the Role
We are looking for a detail-oriented and experienced
Dental Billing Agent
to join our team and support U.S.-based dental practices with accurate and timely billing operations.
The ideal candidate has hands-on experience with dental billing, insurance claims, and payment processing, and is comfortable working with U.S. dental insurance systems and terminology.
Key Responsibilities
<ul>
<li>Prepare and submit accurate dental insurance claims.</li>
<li>Review claims for accuracy and ensure all required information and documentation is included.</li>
<li>Follow up on unpaid, denied, or rejected claims.</li>
<li>Post insurance payments and patient payments accurately.</li>
<li>Review Explanation of Benefits (EOBs) and identify discrepancies or outstanding balances.</li>
<li>Process insurance eligibility and benefits information when needed.</li>
<li>Manage accounts receivable and follow up on outstanding balances.</li>
<li>Communicate with dental insurance companies regarding claim status, denials, and payment issues.</li>
<li>Maintain accurate billing records and update patient accounts.</li>
<li>Identify and resolve billing discrepancies.</li>
<li>Follow established billing procedures and maintain confidentiality of patient information.</li>
<li>Collaborate with dental office teams to resolve billing and insurance-related issues.</li>
</ul>
Requirements
<ul>
<li>Must be located in the GAM (accepted counties listed ahead), Costa Rica, with a reliable work-from-home setup (power backup/stable ISP required).</li>
<li>2+ years of experience in dental billing, preferably supporting U.S.-based dental practices.</li>
<li>Strong understanding of U.S. dental insurance and claims processes.</li>
<li>Experience with claim submission, payment posting, EOBs, denials, and accounts receivable.</li>
<li>Familiarity with dental terminology and CDT codes.</li>
<li>Strong attention to detail and accuracy.</li>
<li>Good written and verbal communication skills in English.</li>
<li>Strong organizational and time-management skills.</li>
<li>Ability to work independently and manage multiple billing tasks.</li>
<li>Comfortable working with computers and learning new software and systems.</li>
<li>Ability to work full-time during U.S. business hours.</li>
</ul>
Preferred Qualifications
<ul>
<li>Experience working with dental practice management or billing software.</li>
<li>Experience handling claim appeals and insurance follow-ups.</li>
<li>Experience with U.S. dental insurance carriers.</li>
<li>Experience working remotely with U.S.-based clients.</li>
<li>Working Hours: Full time M-F (CST, EST, PST, MST)</li>
</ul>
Our Hiring Process
<ul>
<li>Application Review</li>
<li>Create your profile at <a href="https://talent.onedge.co/" rel="nofollow noopener" target="_blank">https://talent.onedge.co/</a> Our team carefully reviews every application to identify the best fit.</li>
<li>Skills Assessment</li>
<li>Shortlisted candidates will complete an online assessment to evaluate technical and communication skills.</li>
<li>Client Interviews</li>
<li>Qualified candidates will participate in interviews with our clients to demonstrate their expertise and experience.</li>
<li>Final Selection</li>
<li>Successful candidates will join the Edge Global Talent Network and be matched with exciting opportunities across North America.</li>
</ul>
Why Join Edge?
<ul>
<li>Work with leading North American companies.</li>
<li>Be part of a fast-growing global talent community.</li>
<li>Build an international career without relocating.</li>
<li>Competitive compensation based on experience and client placement.</li>
<li>Opportunities for long-term career growth and professional development.</li>
</ul>
About Edge
<ul>
<li>At Edge, we're on a mission to create a world where geographic borders are no longer a barrier to full-time employment and fair wages.</li>
<li>We've built a global hiring network that connects exceptional professionals with businesses across North America. Through the Edge Talent Network, you'll have the opportunity to showcase your skills, unlock your potential, and build a rewarding international career.</li>
</ul>
Equal Opportunity Employer
<ul>
<li>Edge is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other legally protected characteristic.</li>
</ul>
Don't want to wait?
Create your profile to increase your chances!: <a href="https://talent.onedge.co/" rel="nofollow noopener" target="_blank">https://talent.onedge.co/</a>

Dental Billing Agent

Dental Billing Agent

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